kaecy gibaud

customer success supervisor

About

I am a recent graduate of the University of Lynchburg and am pursuing my goal of working within the Human Resources field. Although, while I am currently finished with school, for the time being, I hope to consistently gain further knowledge and experience within this field.

Country

united states

City

virginia beach

Industry

human resources

Skill

public speaking, microsoft office, event planning, leadership, research, training, photoshop, sales, time management, google analytics, problem solving, student leadership, social media marketing, marketing event planning, communication, microsoft word, microsoft powerpoint, microsoft excel, customer service, social media, teamwork, management, public relations, project management, office administration, quickbooks, higher education, teaching, project management office, front office, executive office administration, administration, data entry, google adwords, sprout social, klout, powerpoint

Experience

supervisor of student activites board

lynchburg college

2017-8 - 2018-5 · 10 mos

* Responsible for managing the interview process and weekly manager meetings. * Foresee budget allocation for the fiscal year of 2017-2018. * Conduct marketing and event planning training for over 30 organizations on campus. * Oversee the Executive Board and volunteer groups with day-to-day tasks including updating contracts, waiver submissions, vendor communication, and oversee events. * Liaison for University of Lynchburg open houses, NCAA conferences, cross-department communication and agency communications.

elite order taker

mcdonald's corporation

2014-3 - 2018-1 · 3 yrs 11 mos

* Responsible for up-selling additional menu items and seasonal promotions to increase restaurant profits. * Maintain customer excellence and effectively resolve food and/or service issues. * Responsible for maintaining effective floor coverage during peak hours. * Assist with the interview process and on the floor training.

event coordinator for students activites board

lynchburg college

2016-8 - 2017-8 · 1 yr 1 mo

* Responsible for the execution of twenty programmed events and fulfilling contractual obligations for those events. * Evaluate existing methods of communications, marketing, and programming techniques to identify opportunities for improvements. * Conduct marketing operations including promotions, social media broadcasts with Sprout Social, and tracking traffic with Google Analytics.

business and marketing manager

lynchburg college

2016-8 - 2017-5 · 10 mos

* Responsible for managing the interview process and weekly employee feedback meetings. * Effectively conduct financial forecasting, event operations, and cross-department communications. * Responsible for inventory control, payroll, and overseeing fundraising events. * Rewrite the business plans and budget accordingly. * Conduct marketing campaigns utilizing digital and paper advertisements.

customer success supervisor

inmotion hosting

2020-1 - Present · 6 yrs 9 mos

ride operator

kings dominion

2017-4 - 2017-8 · 5 mos

* Assist with training development. * Operate mechanical riding devices and inform patrons of safety precautions. * Provide customer excellence consistently throughout the day by providing directions, photo assistance, and answering questions.

cashier

dollar tree stores

2014-6 - 2016-1 · 1 yr 8 mos

* Assist with on-the-job training including cashier, inventory, and cleaning responsibilities. * Handle sales transactions and maintain the security of all assets. * Assist with unloading delivery trucks and re-stocking inventory.