Kabir Abbati Dankanti

System Deployment and Integration: *Created architecture diagrams, guides, and manuals for SmartCare CEM deployments. Installed SmartCare CEM across five data centers, supporting 2G, 3G, 4G, and 5G. *Integrated with Nokia, Ericsson, ZTE systems using APIs for probes, IT, and OTT platforms. *Deployed Experience Digital Twins to optimize QoE/QoS for HD video and IoT. Big Data and Analytics: *Configured big data platforms to analyze user behavior and network performance. *Used machine learning and Smart Fault Decision Trees to reduce repair time. Maintenance and Upgrades: *Performed updates, patch management, and tuning for system reliability. *Troubleshooting issues with Huawei’s diagnostic tools and dashboards. Team Leadership: Led engineers and vendors to meet project timelines and quality standards. *Produced guides and manuals for SmartCare CEM digital care and analytics. *Coordinated training on advanced SmartCare CEM features. Data Privacy and Security: *Ensured GDPR compliance for user data in analytics and APIs. *Implemented encryption and access controls for data security. Performance Reports and Optimization: *Generated CEI, KQI, KPI reports to track experience and performance. *Planned GSM, UMTS, LTE, 5G-NR coverage using U-NET and CDD tools. *Optimized sites with GENEX Cloud, U-NET, OMSTAR, and monitored KPIs (HOSR, CSSR, CDR). *Delivered daily, weekly, monthly reports via Excel and PPT. *Team and Customer Management: Managed teams, training, and support with GTAC and R&D. *Proposed low-CAPEX solutions to enhance customer network experience. Specialized Deployments: *Deployed CEM for 9mobile, Glo, MTN in Nigeria with SEQ, Discovery, and virtual setups. *Performed 2G/3G/4G coverage predictions, RF configs, and BTS/NodeB integration. Collaboration and Testing: *Developed solutions for upgrades and integrations. *Collaborated with RF, Transmission, Core Network teams. *Supervised CEM equipment acceptance tests.

 Electronic professional skills outward training.  Professional skills training (electronics intermediate level 1)  Teaching experience in electronics course design.  Professional skills training (electronics intermediate level 2)

1. Transition Process - Regulatory Compliance: Assess and ensure compliance with the regulatory requirements set forth by relevant authorities for microfinance banks. This includes obtaining necessary licenses and adhering to capital adequacy requirements. 2. Data Migration: Convert manual ledger cards to an Excel-based format to streamline record-keeping and enhance data accessibility. This transition improves data management capabilities and facilitates easier reporting and analysis. 4. Technical Support and Maintenance - IT Support Services, providing technical support is crucial for maintaining operational efficiency in microfinance banks. 5. Troubleshooting activities to identify and resolve technical issues related to hardware, software, or network infrastructure. Prompt resolution minimizes downtime and enhances service delivery. 6. Perform regular maintenance on personal computers to ensure optimal performance. This includes software updates, virus scans, and hardware checks to prevent potential failures. 7. Cabling crimping, Installing, and maintaining network cabling infrastructure to ensure reliable connectivity across all branches of the microfinance banks. Proper cabling is essential for efficient communication and data transfer. 8. Deploy Dynatech's CuteBanker software specifically designed for microfinance banks at various locations, including Dambatta/Makoda MFB Ltd, Kano West MFB, Kaugama MFB, Taura MFB, and Dutse MFB. This software facilitates core banking operations, enhancing transaction processing and customer management capabilities.

 Improve computer skills outside the classroom such as Typing, MS Office packages, CorelDraw, and Adobe suite packages.