K G C

Professional Summary: • As Product Manager / Product Owner with a 'user-first' leadership approach, I collaborate with cross-functional teams- software engineering, UI/UX to design user-centric wireframes, sales & marketing, operations, and finance-to shape product vision & strategy. By leveraging Go-to-Market Strategy, I drive user-centric products, by collaborating with MACH architecture (Microservices, API-first, Cloud-native, and Headless) and dev team for and successful outcomes. • As Scrum Master / QA Manager involved in Direct stakeholder engagement with business teams and management of stakeholder relationships Perform data analysis identifying trends, metrics, managing team of 2 to 125 members. • As Scrum Master interacting with Product Owner, Brainstorming, Grooming, Understanding User Stories, Creating PBI’s, QA Task, Effort Estimation, Sprint Ceremonies, Planning, Conducting Daily Scrum, Demos, Bug Triage and Retrospective Meetings. • As Agile Coach, interacting & Mentoring Scrum Masters and helping to setup new team • Involved in Test Management & Delivery actives like Test Strategy, Test Plan preparation, RTM, WSR Stircom, Presenting demo to client about QA delivery status by preparing documentations [like PPT, Doc, Excel, graphs], as well as complete hand guide for users . • Using Agile Process overseeing day-to-day processing activities of Mortgage, Retail Banking, Treasury, Trade Finance Operations with the primary purpose of meeting service standards and resolving customer queries. • Thorough knowledge of Implementation phase of banking application from legacy system to CBS system. • Strong domain knowledge on Retail lending, Consumer Banking, Trade Finance, Corporate & Transaction banking. • Predominantly worked on QA activities done on the Loan Acquisition Tool covering the entire End to End Loan Life Cycle i.e., Lead Management, Loan Origination, Loan Processing, Sanction, Disbursement, billing, collections, NPA provision, Loan Write-off, Loan Servicing, etc. till Loan Closure.[LOS-LMS-Collections-Servicing] • Experience in writing Functional test cases & reviewing test cases, performing Functional testing and Logging defects. • Proficient in System Testing, SIT, UAT, Staging, Database testing / Backend testing by writing SQL Queries • Developed & Executed Automated Test Scripts using Yethi’s Robotic Automation Process Tool (RPA) TENJIN • Using Automation tools HP-QTP & IBM RTW Executed smoke test scripts & API Testing • Certifications on ISTQB , HP QC, QTP, Agile, SAFe POPM ,Agilist,SM PSM