Juyoung Seo

- Coordinated online store launches across three e-commerce platforms (Amazon, Alibaba and Shopify), working with sales, marketing and operations teams to deliver on-time market entry and consistent execution. - Delivered market and competitor analysis to support brand positioning and go-to-market discussions across international markets. - Developed executive-level presentations and written materials used by senior stakeholders for internal communication and decision-making.

- Evaluated tender requirements and business data across multiple proposals to support contract decisions, helping external clients progress bids with clear commercial rationale. - Oversaw shipment schedules, bonded cargo operations and demurrage and detention (D&D) issues across multiple shipments, reducing cost exposure and preventing operational disruption. - Handled shipping documentation and internal processes for regular international shipments, ensuring accurate paperwork and on-time execution in a fast-paced logistics environment. - Aligned external partners and internal teams to keep tender and shipment processes aligned from planning through execution.

- Generated competitor and market analysis within the cybersecurity domain to support product positioning and strategic planning for existing and new services. - Contributed to testing and quality improvement initiatives for existing services, including Cloudbric VPN, contributing to service reliability and overall user experience. - Adapted and localised English-language materials, including IR content for the launch of Cloudbric PAS, to support clear communication with international stakeholders.

- Managed order execution and ongoing operations for major retail key accounts including Amazon, Walmart, Target, Burlington and Macy’s, using retailer portals such as Amazon Vendor Central and other vendor systems to manage day-to-day order workflows. - Facilitated supply chain and inventory coordination to ensure timely order fulfilment and alignment with commercial priorities. - Resolved chargebacks, discrepancies through Amazon Vendor Central and ERP systems, supporting accurate AR/AP processing and financial reconciliation. - Administered letters of credit and shipping documentation, including commercial invoices and transport documents, to ensure compliance and smooth international transactions. - Collaborated cross-functionally with internal teams and external partners to support time-critical international shipments and brand operations.

- Researched the global pharmaceutical sector to support marketing planning and early-stage product development discussions. - Maintained and updated official social media channels, including LinkedIn, Facebook and Twitter, supporting ongoing brand communication. - Created and translated investor relations materials to support clear communication with external stakeholders.

Ethical Marketing & Sustainability | Digital Marketing Strategy | Contemporary Consumer Behaviour | Research in Marketing | Global Business Strategy | Business & Innovation Enterprise

Marketing Strategy and Metrics | Digital and Social Media Marketing | Services Marketing | Consumer Psychology | Advertising and Integrated Marketing Communications | Market Research | Management & Financial Accounting

Business Data Analysis | Management Concepts | Accounting for Decision Making | Money, Banking & Finance | Economics for Managers