Javier Vega Islas

• Responsible for managing Information and Communications Technology (ICT) projects across diverse industry sectors, including Finance, Education, Entertainment, Government, Corporate, and various Small and Medium-sized Enterprises (SMEs). These projects encompass a wide range of platform requirements, predominantly hosted in the cloud, blockchain, and data centers worldwide. • Leading specialized work teams tailored to meet specific client demands, including tasks such as extracting valuable insights from both websites and databases through the application of advanced techniques in business intelligence, data mining, and big data analytics. • Expertise in designing, analyzing, implementing, and meticulously managing infrastructure projects within cutting-edge World Class Data Centers, ensuring seamless operations, proactive maintenance, robust security measures, foolproof disaster recovery, and unfaltering business continuity, all tailored to precise client requirements. • Highlighting notable projects in our portfolio: Spearheaded a groundbreaking gas management system for Royal Dutch Shell/GDL, serving as the hosting platform for their SAP operations. Pioneered a comprehensive media broadcasting solution, encompassing licensing and satellite transmissions management for mundoplus.tv/Visat, ensuring seamless content delivery. Collaborated with the Ministry of the Interior - CENAPRED to create immersive video courses, equipping inspectors with top-tier training resources. Empowered Jiltex Group with a multifaceted suite of services, including content management, virtual store development, robust communication solutions, and innovative app development.

Professor at Ibero University (Mexico): From 2010 to 2013, I had the privilege of serving as a Technology and Communication Professor.

• OpenText/FirstClass Division: design, analysis deployment and support projects, for high performance business communication. • Achievements: sales + 600% • Outstanding projects: 3,500 users for Financiera Independencia, financial services; 1,500 users for NumberOne Brasil, educational.

Proctor for ITIL Certifications: I played a crucial role as a Proctor for Loyalist University, ensuring the successful attainment of ITIL certifications in Mexico City from 2008 to 2010.

• Responsible for spearheading innovative IT projects. • Strategizing and executing the annual budget for the IT infrastructure department. • Overseeing a multifaceted IT ecosystem that encompasses a support and services call center, LAN-WAN networking, computer configuration and deployment, comprehensive training and documentation, ITIL deployment, and special projects personally led by the Vice President. This department operates seamlessly with a team of 6 adept managers and a workforce of over 150 dedicated in-house professionals, supported by an additional 80 external providers. Collectively, we cater to the needs of 18,000 end users across various Group facilities, ensuring their IT needs are met efficiently and effectively.. • As the Y2K certification overseer, I was subject to a rigorous audit conducted by Price Waterhouse Coopers on behalf of the IT Vice Presidency. • Achievements: Strategic ITIL Service Implementation: Successfully orchestrated the design and execution of an ITIL service strategy across diverse departmental areas, optimizing operational efficiency and service delivery. Innovative Internet Ventures: Spearheaded two pivotal internet- based projects – one focused on healthcare and the other on media content, both catering to six privately-owned TV network channels. These ventures expanded the digital footprint and capabilities of our organization. Network Excellence: With a highly skilled network team and diligent oversight of external providers, we seamlessly implemented voice and data networks, encompassing both LAN and WAN infrastructure. This extensive deployment covered 15,000 certified double nodes, employing cutting-edge Structured Cabling and Optical Fiber technology.

• As the responsible party for integrating existing audio and multimedia technologies with emerging counterparts, I bridge the gap between isolated resources through innovative means, employing unique and proprietary protocols like Dolby Fax for seamless IP transmission. My role also involves the seamless integration of new platforms and processes to enhance information management capabilities. • Key Achievements: Streamlined Audio Processing: Achieved an impressive 80% reduction in audio handling process time, enhancing operational efficiency significantly. Revamped Ad Scheduling: Successfully optimized the ad scheduling process, resulting in reduced errors, comprehensive logs, and precise statistics. This streamlined approach enabled the seamless integration of new advertising spots, contributing to a remarkable 20% increase in profits. Extensive Network Integration: Orchestrated the integration of a vast network spanning 3,000 nodes, fostering improved connectivity and communication capabilities across the organization.

• I was entrusted with the intricate task of conceiving and executing a one-of-a-kind, world-class Desktop Publishing (DTP) project that encompassed 76 magazines distributed across nine countries. This ambitious endeavor was achieved exclusively through computer equipment, leveraging a comprehensive design that meticulously considered architectural intricacies and network topologies. The project seamlessly integrated a diverse array of protocols and technologies, ranging from AppleTalk to IP and TokenRing, necessitating the utilization of various gateways and routers. The culmination of this effort was the harmonious connection of 800 Macintosh computers with 10 Unix and Windows Servers, underlining our commitment to technological excellence and global collaboration. • As the steward of digital quality, I spearheaded the transition from conventional lithographic processes to a fully digital workflow, ensuring exceptional quality throughout every phase of the transformation. • In my capacity as the responsible party, I took charge of training personnel across various domains, drawing upon my certification as an instructor from industry leaders such as Microsoft, Adobe, QuarkXpress, and other notable organizations. • Key Achievements: 1. Elevated Product Quality: Successfully enhanced the quality of our magazine products, ensuring they met the highest standards in the industry. 2. Swift Delivery Improvements: Achieved a remarkable 50% reduction in delivery time to the printing plant, optimizing our production timeline. 3. Cost-Efficiency Milestone: Implemented cost-effective measures that resulted in a substantial 70% reduction in production costs, contributing to improved profitability.

• I was entrusted with the intricate task of conceiving and executing a one-of-a-kind, world-class Desktop Publishing (DTP) project that encompassed 76 magazines distributed across nine countries. This ambitious endeavor was achieved exclusively through computer equipment, leveraging a comprehensive design that meticulously considered architectural intricacies and network topologies. The project seamlessly integrated a diverse array of protocols and technologies, ranging from AppleTalk to IP and TokenRing, necessitating the utilization of various gateways and routers. The culmination of this effort was the harmonious connection of 800 Macintosh computers with 10 Unix and Windows Servers, underlining our commitment to technological excellence and global collaboration. • As the steward of digital quality, I spearheaded the transition from conventional lithographic processes to a fully digital workflow, ensuring exceptional quality throughout every phase of the transformation. • In my capacity as the responsible party, I took charge of training personnel across various domains, drawing upon my certification as an instructor from industry leaders such as Microsoft, Adobe, QuarkXpress, and other notable organizations. • I held the pivotal role of overseeing the SIEDI (Electronic Information Exchange System, Intranet/Extranet), which facilitated seamless communication for a user base of 2500 individuals. • Key Achievements: Thanks to the robust SIEDI communication system, facilitated by modems and fortified security measures, our sales experienced a remarkable boost of 15%. This uptick in performance was especially notable considering our weekly production volume of 10 million magazines. Additionally, we managed to significantly reduce collection times, leading to a remarkable 60% improvement in overall operational efficiency.

• As the designated authority, I undertook the vital task of redesigning our network, meticulously crafting its architecture and topology. I also spearheaded the establishment of streamlined processes for managing the essential information necessary for consultants to formulate analysis and proposals for our clients. My primary focus was to ensure the uninterrupted availability and impeccable integrity of this critical information, residing on both Macintosh servers and PCs • I held the pivotal role of ensuring strict adherence to corporate visual and image guidelines across all McKinsey documents, presentations, and both internal and customer communications. • We successfully integrated a comprehensive backup system featuring removable hard drives and compact discs, a vital step in safeguarding the integrity of our information assets. Additionally, we implemented efficient cataloging, indexing, and search schemes, enhancing our data management capabilities. • Key Achievements: Through the strategic overhaul of our network and information flow, incorporating cutting-edge storage technologies and a robust network infrastructure, we achieved an extraordinary 300% boost in productivity. All of this was made possible with the dedicated efforts of our agile team of seven professionals.

Overseeing the installation and setup of equipment and network infrastructure for SAEA exams and special events, as well as managing the technical equipment for the Querétaro Campus student events. This includes audio, video, lighting, and special effects coordination, where I am responsible for liaising with various locations, vendors, and facilities, such as theaters and other necessary venues