justin phillips

head of qa

About

Head of QA at Ctalk

Country

united kingdom

City

exeter

Industry

telecommunications

Skill

customer service, account management, game development, project management, software quality assurance, software design, software documentation, game design, project coordination, project planning, project delivery, communication, 3d visualization, 3d modeling, 3d graphics, 2d graphics, graphic design, digital illustration, digital media, writing, creative writing, report writing, technical writing, proposal writing, document management

Experience

head of qa

ctalk

2013-2 - Present · 13 yrs 8 mos

* Ctalk are a manufacturer of IP Telephony, IVR and contact centre products. We provide services and solutions to the UK and Europe. We sell both directly to end users and work in partnership with: * Voice and Data Resellers * Systems Integrators * Service Providers and Carriers * Independent Software Vendors (ISV's) * Structured Cabling Companies * We have a very broad comprehenive communications platform that encompasses: * Automatic Call Distribution (ACD) * Interactive Voice Response (IVR) * Speech Recognition * Call Recording * Hosted IP Telephony * Unified Communications and Back-Office integration * Instant Message and Email distribution. * We offer our channel partners industry leading margins, pre-sales and post-sales support. We also offer a full training programme and accreditation package.