justin moore

operations coordinator

About

Hard-working and caring. Hope to make a difference in people's lives.

Country

united states

City

rochester

Industry

hospital & health care

Skill

customer service, sales, management, public speaking, social media marketing, leadership, customer satisfaction, powerpoint, social media, microsoft excel, social networking, time management, microsoft word, event planning, microsoft office, online marketing, online advertising, research, sales operations, customer retention, customer support, marketing, coaching, nonprofits, training, team leadership, budgeting, purchasing, purchase orders, purchasing processes, cold calling, customer experience, ecommerce, medical sales, medical devices, automated external defibrillator, aeds, amazon vendor central, ebay, walmart, hospitality industry, restaurant host, operations management, purchase management, teamwork, communication, relationship building, interpersonal skills, sales growth, team building

Experience

territory manager and medical sales and ecommerce manager

cardiac life products

2012-7 - Present · 14 yrs 3 mos

* Manage all eCommerce platforms * Provide customer service to online and direct clients, advising on product details and ensure compliance to state laws * Maintain and organize customer database, ensuring proper follow-up with clients on order details and future needs * Assist in website rebuilding, editing, adding new products, and organizing information in a user friendly way * Create email blasts targeted to specific clients, marketing relevant products to ensure customer retention * Created new marketing platforms through eBay, Amazon, resulting in 198% sales increase within the first year of implementation and employment * Responsible for implementation of Newegg and Rakuten marketing platforms and creating new distribution partners * Achieve 100% Customer satisfaction within department * Medical Sales proficiency

call center customer support associate

adt security

2010-10 - 2012-7 · 1 yr 10 mos

* Take incoming calls from ADT Security Service Customers * Trouble shoot security system issues * Effectively reset system or send to service scheduler * Effectively met incoming call expectations and satisfaction rates

operations coordinator

cardiac life products

2019-10 - Present · 7 yrs

assistant manager

sweet! by holly

2009-8 - 2010-10 · 1 yr 3 mos

* Managed daily Operations and employees under direction from store owner and manager * Handled all cash and bank deposits for the store when I was manager on duty * Completed daily paperwork on eachshift

assistant and job scheduler and office manager

digennaro drywall

2010-10 - 2012-7 · 1 yr 10 mos

* Brought employees to work sites and assisted in pre-planning for the day * Scheduled all service and estimate requests * Handled all site related paperwork * Oversaw all customer service and incoming phone calls * Responsible for payroll and new employee paperwork

office manager and assistant

digennaro drywall

2004-8 - 2009-7 · 5 yrs

* Brought employees to worksites and assisted in pre-planning for the day * Assisted on jobs sites * Scheduled all service and estimate requests * Handled all site related paperwork * Oversaw all customer service and incoming phone calls * Responsible for payroll and new employee paperwork

web services manager and territory manager and medical sales and purchasing and inventory manager and ecommerce manager

cardiac life products

2015-6 - Present · 11 yrs 4 mos

* Manage all eCommerce platforms: Amazon/eBay/Walmart/Opencart * Handle all sales and clients in Pennsylvania, South Carolina, North Carolina, and Nevada territories. * Responsible for monthly goals for Cardiac Life website * Manage team of marketing department with department head * Responsible for training new hires on Cardiac Life products and programs * Collaborate with internal marketing team and external marketing firm to create content for various platforms and brainstorm ideas to increase sales * Responsible for customer service with web customers and potential customers * Track costs verses profit to ensure profitability on all products * Complete monthly goals and budgets for website sales and marketing * Report directly to the president on department plans and success * Manage all purchasing and inventory systems for warehouse