justin mcmanus

justin mcmanus

customer account specialist

About

Experienced Inside Account Specialist with a demonstrated history of working in the banking industry. Skilled in Sales, Management, Risk Management, Financial Services, and Auditing. Strong customer service skills and program development, with a Masters in Business Administration

Country

united states

City

benton

Industry

pharmaceuticals

Skill

banking, credit, financial analysis, customer service, credit analysis, sales, management, customer satisfaction, risk management, financial risk, risk assessment, credit risk, financial services, credit scoring, customer relations, program development, customer retention, program evaluation, program management, auditing, risk, financial planning, home equity lines of credit, credit unions, progr, finan, lines of credit, finance, commercial banking, small business lending, mortgage lending, residential mortgages, construction loans, mortgage banking, cross selling, microsoft excel

Experience

arkansas process services

process server

arkansas process services

2017-12 - Present · 8 yrs 9 mos
focus laboratories inc.

customer account specialist

focus laboratories inc.

2018-11 - Present · 7 yrs 10 mos
focus laboratories inc.

inside account specialist

focus laboratories inc.

2018-11 - Present · 7 yrs 10 mos
alcoa community federal credit union

loan officer

alcoa community federal credit union

2015-3 - 2015-9 · 7 mos
arcuso

loan officer

arcuso

2014-5 - 2015-3 · 11 mos

Analyze individual credit performance, application structure, and financial history in order to extend lines of credit. Quality control of loan documents to ensure completeness before funding. Grow and maintain Business 2 Business relationships with dealerships and financial institutions to develop an indirect lending program. Assist in strategic planning for diversification of the company’s business model. Financial and strategic analysis of affiliate companies’ business models and financials to ensure a secure fit into existing company. Communicate analysis and findings to senior management. Contribute to strategic planning sessions to progressively grow company into diversified areas based on strategic analysis of affiliate companies.

hasting's entertainment superstore

guest service manager

hasting's entertainment superstore

2004-9 - 2005-1 · 5 mos
bank of the ozarks

v p credit analyst; commercial leasing division

bank of the ozarks

2015-9 - Present · 11 yrs
malvern national bank

lead teller

malvern national bank

2005-1 - 2005-12 · 1 yr

Ensure a higher level of customer service through on the spot customer feedback evaluation and problem solving in order to cater to each customer’s needs and expectations. Presented research analysis of customer feedback to upper management for better evaluation of company policies and procedures. Total product knowledge of all department functions. Assisted in new and current employee training guidelines to maintain proper customer flow and satisfaction. Maintain current and implement new training guidelines to job related duties for new and current employees. Evaluated new and current employees on the job related performance to report findings back to upper management creating an overall effective employee evaluation.

summit bank limited

loan assistant

summit bank limited

2005-12 - 2014-5 · 8 yrs 6 mos

Summit Bank received its charter and began operations in February 2004 as Eugene/Springfield's first new community bank in more than 25 years. The Bank specializes in providing high-level service to professionals, medium-sized businesses and their owners.

Education

university of arkansas at little rock

university of arkansas at little rock

marketing

1997-1 - 2004-1 · 7 yrs 1 mo
university of arkansas at little rock

university of arkansas at little rock

business administration

2004-1 - 2006-1 · 2 yrs 1 mo

justin mcmanus's Contact Information

Email

******@***.com

Phone

(**) *** ****

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