Justin Hsiung

I work directly with local businesses across the San Francisco Bay Area to identify advertising needs, recommend tailored print and digital solutions, negotiate pricing, and manage campaigns from initial inquiry to execution and follow-up. My role involves daily outbound prospecting, cold outreach, client relationship management, pipeline tracking, and strategic account coordination. Through this experience, I have developed hands-on B2B sales experience in consultative selling, lead qualification, and revenue-focused client communication. Key highlights: - Conduct 10+ daily cold calls and outbound prospecting activities to identify and qualify new advertising opportunities - Manage 100+ monthly client interactions across inbound and outbound channels - Maintain a 70%+ close rate on qualified advertising opportunities - Re-engage previous clients through structured follow-up, converting approximately 40% of reactivation efforts into renewed business - Use Excel to track pipeline status, follow-up history, and account potential - Apply knowledge of billing and payment processes to improve client coordination and internal workflow efficiency

Worked with the sales team to support B2B business development activities for industrial bearing products through client visits, trade shows, market research, and outbound prospecting. Conducted outreach to understand customer application needs, current bearing models, and potential replacement or new equipment opportunities. Gained hands-on exposure to manufacturing sales cycles, lead generation, client follow-up, and technical B2B sales communication while interacting with suppliers, customers, and international business partners.

Worked with middle and high school students to provide customized English instruction focused on communication, grammar, and exam preparation. Adapted teaching approaches based on individual learning styles and performance to help students improve confidence and language fluency. Through one-on-one and small-group instruction, developed strong communication, presentation, and relationship-building skills while working with students and parents from diverse backgrounds.

In Global Business, with coursework covering international trade, marketing, finance, and management. Developed strong skills in cross-cultural communication, teamwork, and problem-solving through diverse business projects. Trained to adapt quickly across multiple business disciplines, preparing for careers in international business and client-facing roles.