Justin Gadek

Samsung Telecommunications USA · Provides extensive and comprehensive trainings of new iconic products across a variety of national retailers and telecommunication corporations · Responsible for district and territorial marketing, growth, operations, B2B relations, continuous em-ployee trainings and sales generation · Facilitates and maintains relationships with over 5,000 clients to surpass store goals and revenue growth, and product targets across entire territory of 120 stores · Hand-picked from over 1,200 candidates to attend Samsung UK PR event for new product launch · Travels throughout the United States to participate in motivational events and represent Samsung at CES Las Vegas, as well as live Unpacked events where new product are announced · Cultivated new hire trainings and peer mentorship programs for the district; head of district advocacy program and district T-Mobile COR team member · Completed Soft Skills training and trained new hires and mentees on Soft Skill utilization

· Trained and on-boarded new talent on all aspects of store policies, procedures and operations · Lead trainer responsible for developing employee sales techniques including customer service, com-munication and negotiation skills · Pace setter for monthly in-store KPIs including C-SAT customer surveys · Responsible for performing store opening and closing procedures including all cash management · Developed and cultivated meaningful and lasting relationships with customers · Managed customer service hurdles and established conflict resolutions

· Responsible for recruiting, screening and communicating with professional healthcare talent · Refined department processes for billing, coding, and payroll management resulting in YoY depart-ment savings · Health case and nurse management · Management over a staff of 75+ employees