June Yih Khor

Strategic Merchant Success Consultant (Hunter Role) • Functioned as a primary "hunter" during the company's strategic transition from e-commerce to omnichannel retail solutions, focusing on new client acquisition. • Conducted consultative sales and solution presentations to retail business owners, demonstrating the value and ROI of the omnichannel (Online Merge Offline) platform. • Specialized in selling and onboarding merchants onto higher-value retail SaaS plans (Essential, Growth, Success), directly increasing average contract value and MRR. • Managed the full sales cycle for retail merchants, from prospecting and lead qualification to negotiation, closure, and initial success handoff. • Collaborated with marketing and product teams to relay market feedback from the retail sector, informing solution development. • Maintained a robust pipeline and leveraged CRM to track progress and forecast accurately. Key Achievements • Drove 85.4% YoY Revenue Growth, acquiring RM945K in new business (2025). • Spearheaded Retail Segment Growth, increasing converted retail stores by 111% (76 vs. 36) year-over-year. • Contributed to 54% of Malaysia Team's Total Acquisition Revenue, establishing as the top performer in 2025. • Pivotal in Business Model Transformation by successfully hunting and converting traditional retail clients to omnichannel solutions, boosting both gross revenue and new retail plan count.

- Provide assists and ensure the omnichannel implementation - “New Retail Business Transformation” of clients is successful through the adoption of 91APP solution. - Assisting clients to make better decisions in all aspects of their business, both Online and Offline. - Provide professional consultancy related to the field of eCommerce and New Retail transformation. - Fully utilize different tools provided to retrieve meaningful data which will eventually turn into meaningful and actionable insights for clients. - Customer relationship management - Taking care of the overall transformation process, deployment timeline and execution strategies to make sure the objectives will be achieved. - Preparing and presenting relevant reports to the clients and provide sufficient guidance that will lead towards a more favorable outcome.

-Assist in developing and implementation of B2B and B2C marketing initiative/strategy to support go-to-market strategy. -Assist in organizing and coordination platform advertising/communication campaigns (online & offline). Optimize our marketing automation and lead nurturing processes through email, content, and social media channels. -Contribute, develop and create new ideas, proposals and work together to achieve the company's target. -Work closely with the sales team for Biz Partners marketing related projects and the other departments to ensure alignment with the necessary activities or deliverables. -To perform marketing administrative task including generate, analyze, and monitor marketing campaign reports, customer survey, purchase order and invoices

• Develop creative content & copy writing for all marketing materials. • Ensuring content standards and/or uniformity according to brand guidelines. • Collaborate and coordinate with the team on user communication to create simplicity and user- friendly design of all marketing materials. • Design, test and improve the User Interface (UI) & User Experience (UX) of online store/website.

●​ Clear understanding of all company products and services. ●​ Approach customers by convincing them to buy company products in order to achieve sales targets. ●​ Professionally and accurately handle customers' enquiries and requests by applying good knowledge of modern tools, policies and processes and make relevant upsells. ●​ Face to face customer service to walk-in customers. ●​ Providing customers with advisory, product ownership experience and good after sales support.

• Learn to use the dedicated software of this company (Tomcat, Squirrel SQL, Eclipse) • Study related Microsoft Word, Excel documents for better understanding regarding the project • Create screen and tabs on their project official website (as demo, once checked by supervisor then will be use as contribution) • Debugging for our own work • Submit weekly timesheet to company supervisor and admin

Academic Standing: Upper Second-Class Honors (Merit) Date Qualification was Awarded: 24 FEB 2021 Dissertation Proposed: Impact of Reinforcements in Operant Conditioning on customer engagement through Omni-channel Marketing in Malaysia online food delivery industry

Academic Standing: 7A

Academic Standing: 8A

Academic Standing: 5A 5B

Academic Standing: 62.75

Academic Standing: Second Class Honors (Division Two)