Jun Zeh Chin
Technical Support Engineer @ Dahua Technology Malaysia
Malaysia
Sabah
Information Technology & Services
Customer Support, Presentations, Industrial Engineering, SQL, Mandarin, Teamwork, Engineering, Microsoft Office, Microsoft Excel, Matlab, Customer Service, Research
Experience

Technical Support Engineer
Sabah, Malaysia
Responsibilities: - Support works (presales and aftersales works via remote or physical meeting) covering Brunei & East Malaysia (Sabah, Sarawak) customers, including distributors (DT), system integrator (SI), master dealer (MD), dealers and installers. - Provide trainings to customers via workshops, roadshows, or even internal training. Trainings consist of products & solutions demo, slide presentations, configuration methodologies, system design with tools, troubleshooting tips. - Constantly analyzing market trend and demand together with sales team based on project requests and troubleshooting cases

Technical Support Engineer
Precept Health Limited
Malaysia
Responsibilities: Covering the support works for the Critical Care Information System (CCIS) in the medical institutions: - Sungai Buloh Hospital, Selangor, Malaysia - Hospital Sultan Haji Ahmad Shah Temerloh, Malaysia - Raja Isteri Pengiran Anak Saleha (RIPAS) Hospital, Brunei - Al-Adan Hospital (Salman Al Abdullah Al Dabbous Cardiac Center), Kuwait - Sheikh Jaber Al Ahmad Al Jaber Al Sabah Hospital, Kuwait - Ümraniye Eğitim ve Araştırma Hastanesi, Istanbul, Turkey Provide on-site guidance and training for the users in the Intensive Care Unit (ICU) such as doctors, nurses, pharmacists etc to operate the system, so that they can monitor and manage critical care resources more effectively. Installation, configuration, and maintenance work on the server, PCs, Medical Device Hubs (MDHs), software Graphic User Interface (GUI) with JavaScript and Microsoft SQL Server. Main tester for every new release of the software to prevent users experience buggy, and unstable performance.

System Engineer/ Technical Support Engineer
Maritime & Industrial Engineers Sdn Bhd
Sabah, Malaysia
Department: Extra Low Voltage (ELV) The ELV projects involved in Sabah: 1. Pusat Pentadbiran Negeri Sabah (PPNS) - Chief Minister's Office 2. Harrington Suites 3. Hilton Hotel 4. Sutera Avenue 5. Waterfront Pelagos Designer Suite 6. Jesselton Medical Centre 7. Avangio Hotel 8. Project Perumah Rakyat for Meruntum & Ketiau, Putatan. List of ELV systems (with the product's brand used) on the projects above: 1. Sound Reinforcement System (PreSonus, D.A.S. Audio, Behringer, Pioneer) 2. Stage Lighting System (CODE Electronic Co.) 3. Video Projection System (Hitachi, Panasonic) 4. Digital Conference System (Bosch, CREATOR) 5. Public Address (PA) System (amperes electronics) 6. Closed-Circuit Television (CCTV) System (illustra) 7. Satellite Master Antenna Television (SMATV) System (Fracarro, SATCOM) 8. Apartment Intercom System (Aiphone) 9. Card Access System (MicroEngine, Entrypass) 10. Optical Fiber System (Netway) 11. Panic Alarm System (Adroit Instrumentation) 12. Queue Management System (General Microsystem (GMS)) 13. Dimming System (Philips Lighting) Responsibilities: 1. Working together with architects, consultants, the main contractor, other sub-contractors, technicians, and suppliers to ensure all ELV's on-site works fulfill all the requirements for the tendered contract of the projects. 2. Preparation of the documents such as Operational & Maintenance (O&M) Manual, Testing & Commissioning (T&C) Reports, and AutoCAD drawings (Shop drawings & As-built drawing). 3. Leading and sharing knowledge with a group of skilled technicians to do installation and maintenance works (sometimes need to climb scaffolding, climb above ceiling, and stay on roof top) 4. Provide training and guidance for industrial training's students. 5. Designing and planning for layout for the cable and trunking with other engineers and sub-contractors.

Student
Curtin University Sarawak
Miri, Sarawak

Industrial Trainee
Kota Kinabalu, Sabah, Malaysia
Region : Sabah Operations (SBO) Department : Sabah Operations – Reliability and Maintenance (SRM) Section : Instrumentation and Control (SRM/ 6) Projects involved throughout the industrial training program: 1. Labuan Gas Terminal (LGAST) Pure-Aire Regenerative (PAR) air dryer project: • Familiarization on the usage of Programmable Logic Controller (PLC). • Simulate and control the processes and sequences of the air dryer. 2. Operational Reliability and Integrity Gauging of Instrument-based Safeguards (ORIGInS) project: • Production of project handbook for SBO region. Working and learning experiences throughout the industrial training program: 1. Familiarization and exposure on the engineering practices in Oil & Gas Company. 2. Learn basic Process Control Safeguarding System: Process Monitoring Control System (PMCS), Fire and Gas System (FGS), Safety Instrumented System (SIS), and etc. 3. Understand Process Flow Diagram (PFD) and Piping & Instrumentation Diagram (P&ID). 4. Learn functions and applications of field instruments: Control valves, ESD (Emergency shutdown) valves, transmitter, FGS detectors, and etc. 5. Draw ladder logic diagrams to program the PLC based on the schematic diagram, operating sequence and circuit diagram designed by the operation engineer. 6. Design RC Snubber Circuit (surge protection circuit) to protect the switching contact of the output relay in the PLC.
Jun Zeh Chin's Contact Information
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