Jun Sen Chang

- Prepared, managed, and controlled Extended Warranty Plans, including obtaining quotations from Insurance providers and assisting in plan preparation and pricing setup. - Implement and manage Extended Warranty Plan control systems, ensuring efficient operations. - Track and analyze sales performance, proposing actionable strategies to meet targeted goals. -Designed and organized sales competitions to motivate the sales team and enhance performance. -Designed and implemented risk management processes to analyze claim risks. - Conduct claim risk assessments, evaluating current and forecasting future risks. - Prepared and shared claim risk reports with relevant departments, devising mitigation plans. - Educated and raised claim risk awareness among the sales team, providing necessary support. - Researched and identified potential business partners, conducting market research. - Created contract-winning proposals and negotiated terms with business partners. - Collaborate with management and sales teams to ensure timely execution of contracted operations. - Maintain records of sales and revenue performance, fostering long-term partnerships.

• To source, build, develop and maintain strong collaborative relationships with suppliers, distributors, vendors and business partners • Monitor market trends, competitor strategies, market suppliers and constantly acquiring the product information and time-scale of events/promotion campaign from suppliers. • Responsible for sourcing, planning and selecting of products and negotiating for better prices/margin & quantities. • To plan, strategize and formulate weekly/monthly/quarterly promotion plans or timescale of events/campaigns (new model launching, roadshow and etc) to stimulate and improve sales performance. • To develop and prepare product purchase plans on daily/weekly/monthly/quarterly basis. • To ensure product refreshness, selling the hot seller and new models on time and weekly/monthly review on the aging or non-move items to add-on promotion to clear it. • To monitor, review and ensure products listed in for retailing are aligned and obliged with prescribed trading terms • To lead and closely tracking the sales and inventory to review on the progress of promotion plans or timescale of events/campaigns. • To ensure supplier deliver stock on time and stock levels are kept at appropriate levels and sufficient. • To monitor and ensure product purchase plans are executed as per scheduled, discussed and decided. • To monitor and analyze sales performance by means of collecting qualitative/quantitative information for better future forecasting purpose on promotion and timescale of events/campaigns. • To monitor, control and analyze Inventory and Stock turn, x stock turns by product category and non-activate items to takes initiative action plan for improvement • To review performance report generated by subordinates on daily/ weekly/ monthly/ quarterly/ yearly basis for reporting purpose to higher management level.

• To source, build, develop and maintain strong collaborative relationships with suppliers, distributors, vendors and business partners • Monitor market trends, competitor strategies, market suppliers and constantly acquiring the product information and time-scale of events/promotion campaign from suppliers. • Responsible for sourcing, planning and selecting of products and negotiating for better prices/margin & quantities. • To plan, strategize and formulate weekly/monthly/quarterly promotion plans or timescale of events/campaigns (new model launching, roadshow and etc) to stimulate and improve sales performance. • To develop and prepare product purchase plans on daily/weekly/monthly/quarterly basis. • To ensure product refreshness, selling the hot seller and new models on time and weekly/monthly review on the aging or non-move items to add-on promotion to clear it. • To monitor, review and ensure products listed in for retailing are aligned and obliged with prescribed trading terms • To lead and closely tracking the sales and inventory to review on the progress of promotion plans or timescale of events/campaigns. • To ensure supplier deliver stock on time and stock levels are kept at appropriate levels and sufficient. • To monitor and ensure product purchase plans are executed as per scheduled, discussed and decided. • To monitor and analyze sales performance by means of collecting qualitative/quantitative information for better future forecasting purpose on promotion and timescale of events/campaigns. • To monitor, control and analyze Inventory and Stock turn, x stock turns by product category and non-activate items to takes initiative action plan for improvement • To review performance report generated by subordinates on daily/ weekly/ monthly/ quarterly/ yearly basis for reporting purpose to higher management level.

 Data Analysis and reporting • Prepares HOD & DIV head Monthly sales report by rolling raw data from Microstrategy to collecting and verifying sales data, sales performance analysis in order to ensure accurate and timely submission of report to support decision making on sales review and planning.  Code setting, data entry and update • Responsible to generate new model information from e-product portal (which new product info had input from supplier) to SBClient system in order to activated the new product code for frontline to apply in SBClient system.  Product sourcing and development • To assist HOD on updating and disseminate to front liner and related person on the product price list and related information from time to time. In order to have competitive advantage in retail market trend.  Stock control and monitoring • To assist HOD on stock monitoring by open stock allocation Purchase order to supplier in order to loss sales opportunity and ensure logistic have sufficient stock to supply and support front liner sales.  Promotion planning and management • To assist HOD on promotion campaign execution (POP, Monthly Leaflet, POSM, etc) by liaise with Marketing department to do the checking advertisement artwork to ensure all the content correct before DM proceed to output.  Clearance and opening • To assist HOD on prepare Clearance product list and clearance advertisement list execution by sending the adv list to DM and checking on advertisement artwork to ensure all the content correct before ANP proceed to output. Also will send a copy clearance product list to respective SBU.  Question/ Training arrangement • Prepare to submit product knowledge question to Training department by every month end for Superstore e-Learning purpose.  Subsidy management • Assist HOD to compile on promotion activities fund subsidiary raising from supplier by sending invitation letter to supplier to support on the promotion activities