Jumana R.

- Developed and executed lean driven strategies. - Proactively explored new ideas and researched up to date warehouse solutions including WMS enhancement and innovative practices to boost workflows productivity. - Oversaw end-to-end warehouse operations ensuring productivity and improvement. - Root Causes, data analysis & visualization. - Led continuous improvement projects to enhance warehouse layout, receiving/picking processes and inventory cycle counts. - Managed the inventory of 40+ clients and 3M products by conducting regular audits, inventory analysis and minimizing shrinkages. - Managed high priority escalations, developed and delivered presentations outlining action plans, key findings and effective solutions. - Ensured compliance with SLAs by regular meetings with stakeholders and developed KPIs and SOPs to optimize processes and increase workforce efficiency. - Led a high-performing logistics team of 20+ team members that handles logistics activities (Inbound, Put-away, Outbound, Inventory & QC teams) - Procurement & Invoicing using SAP and WMS. - Meeting up with suppliers and budget decision making. Recent Projects: 50% space reduction which resulted in the utilizing space with a new customer and inventory lean six sigma implementation that led to 60% labors reduction & high pick accuracy to meet SLAs. Overall, 211,500 USD cost saving and 600,000 USD revenue rise per year.

- Onboarded new clients and conducted in-depth operations briefings and service capabilities to ensure seamless transition by aligning our strategies with their operations. - Developed clients specific SOP to enhance service efficiency. - Handled more than 10 customers including 4 of the highest value customers ex. Fulfillment and E-commerce. - Supervised a team of 20+ providing training and performance management. - Coordinated with suppliers, internal teams and clients to streamline inbound and outbound activities. - identifying bottlenecks and improving warehouse efficiencies.

- 5S and Safety Audits & Reports. - Reducing cost by implementing time & motion study analysis. - Analyzing Ergonomic postures and risks; Proposed ergonomic solutions. - Observing assembly and manufacturing processes and proposing solutions to improve efficiency by operations re-engineering. - Production plan and BOM monthly checking.

• Researching for new innovation ideas and products to implement. • Developing communication skills in working environment. • Studying the system inside the company and providing improvements. • Observing and understanding leadership skills by cooperating with employees and assigning tasks.

- Participated in Service field Activities - Spare Part Consumption Analysis - Contracts, Drives and Machine Analysis in all routes - Call Back Analysis - Improved T Sales growth in Field - Project Plan - Reduction in Missed Maintenance

Honor Student: 2019-2021