Julius Heng

Manage and grow strategic enterprise accounts across multiple industries, focusing on software licensing, cloud solutions, and digital transformation initiatives. Act as a trusted advisor to C-level stakeholders, aligning technology investments with business outcomes to drive long-term value. Successfully closed and expanded multi-million-dollar deals, consistently exceeding revenue targets and contributing to regional growth. Collaborate with global vendor partners (Microsoft, AWS, etc.) to design and deliver tailored solutions, maximizing ROI for clients. Lead account strategy, from opportunity identification through negotiation and delivery, ensuring customer satisfaction and retention

Aligned to a number of account managers focused on uncovering and expanding Microsoft offerings with their aligned account base. Establish and expand relationships with key executives and decision makers within each customer and territory. Develop and maintain exceptional consultative relationships with existing customers which will maximize opportunities and generate sales activities with customers. Develop strong knowledge of leading industry trends through ongoing training. Leading Microsoft LSP Business and cloud offerings. Customarily and regularly engaged at customer/ client facilities and delivers high impact presentations. Identifies cost effective and practical alternatives for the customer by bundling products/ service “solutions” to maximize CTC’s opportunity while meeting customer’s needs. To build and maintain good professional relationships with Principals to ensure continuous support of CTC’s partnership. Manage the Business Unit’s P&L to ensure profitability of the business.

• Provide pre-sales technical solutions to Workplace business primarily on Microsoft solutions, and Citrix VDI Solution • Primarily supports Microsoft Enterprise solutions such as AD, Exchange, O365, SCCM, Hyper-V and Citrix Solution such as Xendesktop, Xenapp, Netscaler etc. • Strong Knowledge in Microsoft Licensing Module and Sizing • To study, analyze, integrate and architect infrastructure solution according to customer’s business, technical and operational requirement. • Assists in bidding efforts including solution architecting, preparation of BOM & quotation, liaising with partner/principal on technical aspects, solution verifications, proposal write-up, customer presentations, clarifications, proof of concepts and other related activities • Liaise with principal and being technical champion for assigned solution/products/technology • Liaise with internal or 3rd party deployment team to ensure success deployment of network projects • Interface with customer to provide consultancy services

Managing both Pre and Post Sales Team for Microsoft Solution and Citrix Liaise with principal to craft and develop roadmap align to company vision Guiding Post Sales Team in Project Deployment and Implementation Solution verifying for Pre Sales Architect

Implementing Microsoft Solution such as Active Directory, Exchange, Lync, Office 365, Hyper-V. Team Lead Microsoft Project Team. Assisting in Pre-sales work for Solution Designing and SOW preparation. Identify customer require and provide POC.

Managing, Designing and Implementing Microsoft Solutions e.g Active Directory, Exchange, Lync, SCCM and Office365. L3 Support for Customer with Maintenance Contract. Deploying Proof of Concept (POC) with customer requirement.

Provide on System Integration on IT.; Responsibility: - project management and implementation; - presales support; - after sales support

Provide on System Integration on IT.; Responsibility: - internal network infrastructure and server administration; - support external sister’s company server administration - R&D for kiosk project

Provide on System Integration on IT.; Responsibility: - internal network infrastructure and server administration; - implementing and consultation on various government and private sector project - managing production line - after-sales consultation Company Name: Planet Technology (M) Sdn Bhd (Apr 2004 – Feb 2007) Distributor of I.T hardware and software.

Responsibility: - internal network infrastructure and PC support - pre and after-sales consultation - customer service

Responsibility: - pre and after-sales consultation - customer service