Julien Bachot

Support for the Product Management team to ensure excellence and innovation in Stock Market & Credit Insurance products, aimed at accelerating time-to-market and maximizing business value. Stock market scope : Individual and joint brokerage accounts, PEA, PEA-PME Credit / Insurance scope : Consumer credit (France & international), mobile insurance, payment means insurance Multichannel scope : ↳ Mobile / Desktop / Tablet Responsibilities : ↳ Definition of the delivery strategy for digital customer journeys based on business needs ↳ Active participation in Discovery activities ↳ Analysis of data and market trends ↳ Contribution to competitive, regulatory and technological monitoring and benchmarks ↳ Analysis of business and technical requirements, writing and prioritization of the product backlog ↳ Ongoing interaction with internal and external stakeholders ↳ Consideration of business, technical and regulatory constraints ↳ Alignment of stakeholders around the proposed product solutions ↳ Delivery leadership: close collaboration with development teams, clear communication of priorities (sprints & product decisions), participation in testing phases and validation of product increments Achievements : ↳ Launch of a new stock market offering within the BforBank application, including support for the migration of legacy customers to the new products ↳ Major contribution to the core banking system revamp, regulatory initiatives, and international rollouts ↳ Definition and execution of a viable and prioritized product roadmap, securing major production releases in high business and regulatory-risk environments ↳ Continuous delivery of high-value features supporting the brand repositioning and digital customer acquisition strategy, while meeting the expectations of high-net-worth and patrimonial clients

Support for the Development / Operational Marketing Management in designing sales journeys on sales support tools for direct network sales teams and brokers. Multichannel scope : ↳ Desktop / Tablet Responsibilities : ↳ Managed a team of three Product Owners for savings products ↳ Design of the new mandatory PER (Retirement Savings Plan) journey, support and oversight for the individual PER and IFC (End-of-Career Indemnity) journeys within an Agile SAFe framework Achievements : ↳ Product specification and journey design PERO and PERIN journeys ↳ Gathering and formalizing business requirements ↳ Conducting workshops with stakeholders to design the journey (Sales, brokers, product teams, management, legal, compliance, UX/UI) ↳ Designing, breaking down journeys, and writing User Stories (using the Gherkin methodology) ↳ Monitoring and prioritizing the backlog ↳ Overseeing the quality phase and testing ↳ Monitoring KPIs and managerial communication across the three savings projects ↳ Leading committees COMOP (Operational Committee) and COPIL (Steering Committee) for savings ↳ Change management, including training sessions to support adoption of the new journeys

Support for the Digital Client and Online Services Management in building digital products that empower clients to take control of their social protection and wealth management. This includes developing the usage of products and services through the design of user journeys within the client portal. Multichannel scope : ↳ Mobile / Desktop / Tablet Responsibilities : ↳ Product specification and design of digital journeys ↳ Gathering and formalization of business requirements ↳ Design, breakdown of journeys, and writing of User Stories (Gherkin methodology) ↳ Backlog tracking and prioritization ↳ Definition and analysis of KPIs, formalization of objectives delivered by services (value analysis) ↳ Management of timelines and budgets ↳ Project communication throughout the product lifecycle, tailored to target audiences ↳ Facilitation and coordination of projects with UX designers, business stakeholders, and IT teams ↳ Support for change management ↳ Testing, issue tracking, and preparation for production release Achievements : ↳ Improvement of the retirement client portal, organized using Agile SAFe methodology ↳ Redesign and modernization of user journeys (migration to Angular) ↳ Online retirement request journey ↳ Simplified journeys for arbitration, contributions, BIA ↳ Following PACTE law, migration of legacy Madelin contracts to a new PERI product range ↳ Ensuring compliance with FRPS regulations ↳ Support in the launch of the “Côté Santé” mobile application for the Health product scope

Groupama (Nov 2020 - Sept 2021) Support for the Projects & Business Tools Management as part of the Group's strategic program for modernizing the information system. ↳ Implementation of IPA (Intelligent Process Automation) robots with AI (Workfusion) in the Auto Insurance sector ↳ Implementation of RPA (Robotic Process Automation) robots for managing the bank account modification process in Selfcare ↳ Consulting and support for the Group’s entities in their digital transformation Agile project management and governance : ↳ Scoping (Business Case, Business Process, Costing, Scoping Workshops) ↳ Functional specifications (US writing, business workshops) ↳ Development phase (Agile ceremonies, business/technical interfacing, development monitoring) Malakoff Humanis (Oct 2018 - Nov 2020) Agile SAFe support for the transformation of the insurance portal for brokers. ↳ Redesign and modernization of user journeys : Collective Health Insurance (online subscription and Docusign electronic signature process). Collective and Self-Employed Insurance. Integration of compliance controls for Anti-Money Laundering and Terrorist Financing (LCBFT) and Economic and Financial Sanctions (PPE) within existing journeys ↳ Gathering business and client requirements, project management from conception to implementation (including development team, partners and UX/UI) ↳ Designing, breaking down journeys, and writing User Stories (Gherkin methodology) ↳ Monitoring and prioritizing the Backlog ↳ Ensuring adherence to Agile best practices (Agile ceremonies and SAFe organization) ↳ Testing and tracking issues La Banque Postale (Oct 2017 - Oct 2018) Agile Scrum support for a version of the mobile banking application (account aggregation, notifications) as part of the Digital Trajectory project. ↳ Design, breakdown and writing of User Stories, management of the Backlog ↳ Organization of the steering and monitoring committee for the aggregator component ↳ Testing new features and tracking issues

Information System Transformation & Modernization – BMCI (BNP Paribas IRB) Supported the banking transformation program through the redesign of business processes and the Core Banking system. ↳ Contributed to project management and coordination (France / Morocco) ↳ Acted as an interface with business teams and facilitated scoping workshops ↳ Analyzed and optimized business processes ↳ Mapped the information system (as-is and target architecture) ↳ Collected and analyzed applications and inter-application data flows

Master’s Thesis: “Digital Transformation: A Revolution for the Banking Sector” Specializations: Project Management, Management & Organization Consulting, Business Intelligence, Strategic Decision-Making, Predictive Statistics

Specializations: Quantitative Management Techniques, Banking Management, Taxation, Corporate Strategy