julieanne soto

the royal conservatoire of scotland

About

I am a hard working and highly motivated Moffat Scholar, currently studying the 4th year of my undergraduate degree - BA International Tourism and Business Management. Through studying International Tourism, I have gained a keen interest in sustainable development and rural tourism. I have a varied career so far listing British Airways, Gleneagles, TUI Plc, Go Rural Scottish Agritourism and The Blythswood Square Hotel. Throughout my experiences, I have gained varying skills that are essential to having a flourishing career within the industry. My passion lies with Tourism and Hospitality and I will go the extra mile to succeed in my future career.

Country

united kingdom

City

glasgow

Industry

hospitality

Skill

tourism, customer service, teamwork, hospitality industry, time management, front office, marketing, consulting, hospitality management, event management, food and beverage, restaurants

Experience

the royal conservatoire of scotland

hostess

the gleneagles hotel

2013-4 - 2013-9 · 6 mos

Reservations at the Dormy Clubhouse, liaising with hotel management on a daily basis, keeping communication between front of house and back of house with the manager. Most of all maintaining the world class customer service Gleneagles is renowned for.

cabin crew

british airways

2011-7 - 2012-1 · 7 mos

marketing internship

go rural

2015-6 - 2015-9 · 4 mos

Summer intern for Go Rural Scottish Agritourism. My role included constructing a learning journey to Tuscany for Scottish Agritourism businesses to adopt diversity to their business operations. Market research and data handling was also a main focus during my internship.

marketing assistant

cala group limited

2017-9 - 2019-12 · 2 yrs 4 mos

travel advisor

tui

2014-5 - 2014-10 · 6 mos

A summer role as a travel advisor for Thomson Holidays. My job role was to advise customers on holiday destinations to suit their needs and go beyond their expectations. Use of Galileo and Amadeus.

hostess

the town house collection (blythswood square & the bonham)

2015-10 - 2016-6 · 9 mos

I am currently working here part-time while finishing my honours year at GCU. Hostess duties entail maintaining a high standard of service during dinner service, handling reservations, liaising with management to ensure a smooth delivery of service and maintain a high standard of customer service.