Julie Brock

• Serves as chief executive officer, with supervisory authority over affairs and property of the village. • Presides at council meetings, gives the council information concerning the affairs of the village and recommends appropriate actions. • Is a conservator of the peace and may exercise power to suppress disorder. • Approves synopsis (or entire proceedings) of actions taken at council meetings prior to publication. • Authenticates all ordinances, sees that laws relating to the village and ordinances and regulations of the council are enforced. • Direct Supervision of Village Manager and staff. • Appoints vacant trustee seats with the consent of the council. • Fills vacancies of non-elected officials, with the consent of council. • Review and authorize annual budget as presented by the finance committee. • Assist and Direct council with development of future roadmap development and execution.

• Develop and manage systems teams, including hiring, leadership, development and accountability for performance. • Develop staffing plans, managed workloads, defined deliverables, hired resources, conducted performance reviews, and ensured compliance with established company policies. • Oversees internal and external application development projects, as assigned, from inception through successful implementation to ensure timely, effective completion and compliance. • Develops and manages project plans and monitors progress against plan, using tools to capture and track the pipeline and individual projects and resources. • Directs and oversees staff, and outside consultants as needed in the planning, development, and on-going maintenance of strategic systems needed by the organization. This includes timely and effective releases, patches, issue resolution, etc. for existing business systems. • Creates and executes a roadmap for deliverables based on requirements, projects, and support functions. • Manage delivery of infrastructure/ application vendors and services providers. • Maintain knowledge on product direction and future offerings of infrastructure, network and application vendors. • Conduct high level planning sessions for programs ensuring the key elements of the program are appropriately planned and communicated. • Develop strategy to mitigate exposure and risk for projects and programs. • Responsible for ensuring testing strategy and execution in conjunction with the technical and business process leaders. • Responsible for project and program level planning, ensuring plans are created and updated in a timely manner. • Accountable for process improvement and metrics that demonstrate efficient delivery of infrastructure and software services and projects, driving value to the business. • Maintain knowledge on product direction and future offerings of infrastructure, network and application vendors

• • Assist client in solving problems, creating value, maximizing growth and improving business performance through IT • Consultation for strategy and enablement of IT Service Management (ITSM) practices o Provide leadership and guidance for continual service improvement efforts o Evaluate, research and audit existing processes to identify improvement opportunities for integrated processes, compliance o Process Architecture and Design: Develop workflows, diagrams, work instructions and end user guidance documentation o Systems Analysis: Interpret business rules and requirements for software design specifications • Project management • Head extensive enablement (organizational change) efforts across Business and Systems functions • Lead teams of internal and external employees in a matrix environment. Provide leadership mentoring for managers and directors. • Advise leadership on Systems strategy and long term cultural development opportunities.

• Design global ITIL Change, Release & Configuration processes • Led triage on product bugs and feature requests. • Led the design and development of software upgrades and the deployment of new services and products. • Execute internal audits • Ensure continued utilization of Change, Release & Configuration management strategy, processes, policies and associated tools globally • Chair global Change Advisory Board, review and approve all changes with global impact to organization • Maintain adherence to SOX and COBIT 5 compliance for ITIL processes and development methodologies

• • Infrastructure Team Management - System Administrators and Network Technicians • Support Desk Manager • IT Strategy Development for Data Center and Network Management • Accountable for compliance of ITIL processes to Sarbanes-Oxley / COBIT requirements • CapEx budget development, management and reporting • Change, Release and Configuration Manager • Problem and Incident Manager • Systems Programming • Business and Disaster Recovery • IT Security Strategy • Execute internal audits • Deployment of new services and products • Led the design and development of software upgrades

• Manage computer operators and administrators daily operations • Manage and administer AS/400 (iSeries) and P390 projects, responsible for data center operations • Perform IT strategic planning, budget administration • Responsible for IT Disaster Recovery plan design, documentation, implementation, maintenance, training and annual SunGard testing. • Negotiation of hot site contract, maintenance of hardware contracts • Vendor RFP, selection, procurement and installation coordination of high availability solution • Internally completed CISC-RISC migration resulting in $40,000 savings to company • Research and recommend new technologies. • Maintain 99.9% system availability on AS/400 and P390. • Develop and implement staff procedures, ensure up-to-date staff training. • Defined metrics and reported monthly usage statistics. • Led a cross-functional team of network administrators and software developers to develop features and fix product defects

Provided AS/400 and network technical support to application software customer base and sales staff. Designed installation programs for application packages. Installed hardware and software, OS/400 and Windows, for customer base on the AS/400. Designed and performed customer training seminars and system operations courses. Data center remodel: - RFQ process for construction - Manage construction crews - Purchasing of data center furniture - Coordinate relocation of hardware for temporary and permanent repositioning

Managed datacenter facilities and staff Train and supervise staff AS/400 system administration including configuration, installations, software upgrades, work management activities, performance tuning, and security. Data center relocation, procurement