Julia Pimentel Calmon

Led the end-to-end execution of multilingual projects (including translation, interpretation, closed captioning, and transcription) across 350 languages. Providing quotes, pricing negotiation, project execution and completion. Managed both remote and on-site interpretation projects across the United States, coordinating logistics, staffing, and client communication for smooth execution. Supervised a team of translators and interpreters, assigning tasks, tracking progress, and ensuring linguistic quality and cultural accuracy. Directed a recruitment team responsible for sourcing, screening, and onboarding qualified language professionals across various domains. Served as the main point of contact for clients, handling project updates, service expectations, and issue resolution. Participated in meetings with current and potential clients to define project scope, timelines, and deliverables aligned with strategic goals. Led the preparation and submission of bids and proposals/RFPs for governmental and private clients, from start to finish. Including pricing strategy, cost estimation, requirement analysis, and proposal development for both public and private sector opportunities. Collaborated with internal departments to streamline workflows, ensure operational alignment, and continuously improve service quality. Conducted post-project reviews with clients and internal teams to identify areas for improvement and drive ongoing process optimization.

As a freelance translator, I have extensive experience translating various types of content, including websites, academic articles, eLearning courses, marketing materials, and general translation projects. With a keen eye for detail and a strong commitment to quality, I deliver accurate translations in a timely and efficient manner. My language proficiency, cultural awareness, and ability to work independently make me a reliable and valuable asset for any translation project.

• Develop and maintain relationships with new and existing localization vendors, including localization-related freelancers and agencies for over 200 languages • Evaluate and onboard new vendors, ensuring they meet our quality and compliance standards • Negotiate rates, terms, and conditions with vendors, maintaining a balance between cost efficiency and quality • Monitor and assess vendor performance, providing feedback and implementing improvement measures when necessary • Collaborate with project managers and other internal teams to ensure that resources are provided so localization projects are delivered on time, within budget, and with the highest quality • Maintain and update vendor database and records, ensuring all relevant information is accurate and up-to-date • Research and identify potential new vendors for specialized projects or languages • Stay current with industry trends and best practices, recommending process improvements as needed • Assist in the resolution of any vendor-related issues or disputes • Participate in regular team meetings, providing updates on vendor management activities and progress

• Recruit technical translators for projects across different industries, such as IT, engineering, automotive, and more, for over 45 languages. Conduct candidate searches, analyses of CV, and video interviews to identify suitable candidates with the best technical background. • Manage the recruitment process for different positions within the company, such as Project Manager and recruitment assistant. • Manage the team of recruitment assistants. Keep track of the activities and make sure everything is up to date. Create new strategies to ensure we find the best candidates. • Follow up with the translation team to receive and provide feedback and ensure everyone is having a good experience within the company.

• Led and managed the team of sales of exchange programs. Conducted weekly meetings and provided ongoing support and follow-up to the sales team. • Promoted and sold volunteer exchange programs to individuals interested in coming to Vitória. • Allocated which exchanger should go to which project, based on their backgrounds. • Demonstrated and developed strong leadership and team management skills.

• As a member of the team responsible for the overall experience of exchange program participants in Vitória, my role involved overseeing every aspect of their journey, from program enrollment to post-program support. • Conducted regular follow-ups with the participants to ensure their satisfaction with their volunteering experience at the NGO, their host families, and to provide assistance with any issues or challenges that arose during the program. • Through my strong communication skills and commitment to excellent customer service, I successfully helped to create positive and impactful experiences for the participants, which was the main goal.