Juliano Goedert

Head of Quality Assurance @ WIK Group

About

Experience with Quality and WCM at Global Company, Experience at Corporate and Local Quality Assurance with worldwide Customer Support & Process Improvement. Professional recognized by ASQ (American Society for Quality) as Manager of Quality/Organizational Excellence Certification - CMQ/OE, Certified Quality Engineer - CQE, Certified Six Sigma Green Belt – CSSGB and Black Belt by Whirlpool OPEX, WCM auditor by Pr. H. Yamashina.

Country

China

City

Shenzhen

Industry

Electrical & Electronic Manufacturing

Skill

Weibull Analysis, Six Sigma, Customer Relations, Quality Assurance, PDCA, 5S, Problem Solving, Continuous Improvement, Manufacturing, Quality Improvement Tools, Customer Support, Complaint Management, Customer Engagement, Resilience, Reliability Engineering, Customer Service, Customer Quality, Quality Control, Project Management, Mandarin

Experience

Head of Quality Assurance

WIK Group

2020-2 - Present · 6 yrs 8 mos

Shenzhen, Guangdong, China

Leading quality strategy for ODM/OEM operations across coffee machines, cooling systems, and personal care devices. Driving supplier quality, NPI excellence, and continuous improvement. Building robust quality systems, process controls, and audit frameworks that protect brand reputation and customer trust.

Senior Manager Quality Assurance & WCM program.

Embraco

2017-11 - 2020-1 · 2 yrs 3 mos

Beijing City, China

- Head of Quality assurance and WCM program at China site. - In charge of Supplier, Advanced Quality Planning, Quality System, Process control, continuous improvement, product and process auditing, complaint handling. - Support worldwide customers. - Implementing WCM - World Class Manufacturing at operations. - 2019 WCM Bronze Award by Professor H. Yamashina.

WCM Manager - World Class Manufacturing.

Embraco

2015-12 - 2017-11 · 2 yrs

Beijing City, China

- Responsible to lead the World Class Manufacturing Program at China Plant (WCM Coordinator & FI Pillar Leader).

Quality Assurance Manager.

Embraco

2013-9 - 2015-12 · 2 yrs 4 mos

Beijing City, China

- Implemented WCM QC pillar & routine. - Enhancement on Quality Control (Quality Score Card, Cpk Improvement & Management). - Developed strong team to handle customer complaint. - Lead Key Customer Audits and further improvements. - Coordinate teams on Problem Solving using DMAIC/PDCA/8D.

Quality Engineer.

Embraco

2009-10 - 2013-9 · 4 yrs

Joinville e Região, Brasil

Corporate Quality Engineer: - Support Globally key Quality Problems at Embraco (Brazil, China, Italy, Slovakia). - Improved Customer Complaint process for all plants. - Coordinator of Six Sigma and PDCA Projects. - Follow up on Quality Key Process Indicators to report on global staff. Quality Engineer (Brazil & China): - Conducted Technical visits and Quality Review Meeting with worldwide Customer at Noth & South Americas, ASIA and Europe. - Coordinator of Six Sigma and PDCA Projects and Customer Complaint by 8D. - Performed analysis of Reliability Engineering - Weibull, FMEA and FTA. - Coordinator of First Part Approval for Key Customers. - Conducted many Customer Audits and new product Pilot Run.