julian mackey

* Maintained and updated confidential student data forms and other paperwork on a regular basis. * Provided front-desk reception and other clerical office support as required. * Received and delivered telephone messages as necessary. * Assisted with ordering department supplies and equipment.

* Recommended merchandise to customers based on their needs and their preferences. * Completed all cleaning, stocking, and organizing tasks in assigned sales area. * Responded to customers requests when concerning an engine light or battery damage.

* Provided excellent customer service through active listening, while addressing customers billing concerns. * Worked with confidential customer information and treated it sensitively. * Aimed to resolve issues on the first call by being proactive.

* Maintained grounds in the downtown Milwaukee area; to ensure a clean, safe, and orderly environment. * Mowed edges, cut lawns and border areas on a daily basis. * Removed weeds and debris from walkways.