julian holmes

senior engineer

About

Specialist in Information Systems, Customer Service Management and Sales. Degree recipient of Network Technology, Business Economics and Information Systems. Overall, eight years experience in customer sales and management, technical engineering support, and network administration; current Redhat Certified Engineer.

Country

united states

City

raleigh

Industry

information services

Skill

customer service, leadership, microsoft word, microsoft office, microsoft excel, sales, team building, powerpoint, public speaking, social media, training, cisco networking, technical support, cisco certified, help desk support, troubleshooting, employee training, software installation

Experience

senior engineer

red hat

2017-7 - Present · 9 yrs 3 mos

system implementation specialist

corelogic

2017-2 - 2017-7 · 6 mos

System Analyses and Implementation

network administrator

brij image and information

2014-6 - 2015-5 · 1 yr

* Troubleshoot hardware and software issues * Maintain, configure, and implement network equipment * Administer technical support for local and remote employees * Set up virtual machines and personal computers for JD Edwards training environments and events

sales associate

michael kors

2013-7 - 2014-7 · 1 yr 1 mo

* Supervised sales team in the absence of Upper Management * Carried out Store Audits and constructed contingency plans based on results * Met daily sales goals with high efficiency * Built client relationships through genuine customer service

seasonal manager

victoria's secret

2010-11 - 2016-5 · 5 yrs 7 mos

* Planned and executed Floorsets that envisioned the company's direction * Reviewed productivity charts and customer feedback surveys to assess store performance * Oversaw daily activity of cashiers to ensure weekly goals were achieved * Strengthened store productivity by engaging with customers to inspire sales * Led sales team in daily segment goals during regular and peak hours

technical product support specialist

noregon systems

2015-11 - 2017-2 · 1 yr 4 mos

For 20 years, Noregon has been developing software solutions for the commercial vehicle industry – for everything from 18 wheelers to tanks. Our industry-leading solutions are used every day by industry giants and one man repair shops. Noregon's shop-based diagnostics allow technicians to scan completely the entire vehicle in less than a minute. Noregon's JPRO® family of products help repair trucks fast and keep them on the road and making on time deliveries.Noregon provides the technical insight and expertise required to develop emerging technologies and concepts into useful software applications. We are a results-oriented software development company with a reputation for delivering software solutions on time and on budget.

Education

information systems

guilford tech

the university of north carolina at greensboro - uncg

eugene ashley high school

guilford technical community college

applied science

2008-1 - 2012-1 · 4 yrs 1 mo

Activities and Societies: Phi Beta Lambda Business Fraternity

university of north carolina at greensboro

economics

2013-1 - 2015-1 · 2 yrs 1 mo

As a student at UNCG, I have served with the Office of Leadership and Service Learning, proudly received the award for Bryan School Leadership and Achievement and established firm relationships with faculty and students