Julian Dos Santos

Launched 160+ campaigns in first year as an account manager, resulting in $4.5M in revenue, the second highest sales volume on the team

Sourced 100+ new campaigns resulting in $1.9M in revenue

Content creator focused on the Gundam Japanese mecha franchise. Content includes written work, images, short and long form video, livestreams, etc. and total platform size has grown to ~120K followers. Original platform began on Instagram and later expanded to other social media platforms including YouTube, Twitch, Twitter, and TikTok, resulting in familiarity with each platform’s style of content as well as their analytics. Collaborated with various brands for activations and product promotions including Bandai Namco Entertainment America, Higround, and Factor.

Delivered the RBC Advice Experience as a trusted advisor for clients in all aspects of their banking, including but not limited to account packages, credit, investments, and small business. Day to day involved meeting with clients in a mix of booked appointments and proactive contacts, identifying client needs and devising and recommending appropriate solutions to fulfill those needs and help clients reach their financial goals. Worked with a variety of partners and stakeholders to ensure clients receive the best possible service and advice.

Returned for a third summer at RBC to work in the Credit Advisory Group. Tasked with preparing client files for annual reviews and renewals which determine the course of action that the bank will take with regards to the relationship with said clients. Responsibilities included communicating with clients to request reporting requirements needed to assess the financial position of the client (e.g. financial statements, tax forms, etc.), thoroughly checking review packages to ensure all information required was received, and completing custom Excel templates known as "sizers" for mortgaged properties. Particularly recognized for providing assistance to the commercial mortgage team; praised by team lead and members for completing sizers quickly with less than a 1% margin of error and learning the complex commercial mortgage document check in process in only two weeks. Additionally tasked with regular investigations regarding client files that were on hold or missing in order to resolve these issues and improve turnaround times.

Returned to RBC Royal Bank for a second term on the Business Credit Team within National Office. Projects in this role provided exposure to various groups at the bank including Private Banking, Compliance, Commercial Banking, Small Business, Operations, and Leasing. Roughly half of the work term was spent on a large scale conversion project involving the transfer of RBC's Private Banking clients from paper documentation into an electronic application, leading to increased consistency in the credit process, improved accuracy of data, and improved turnaround times as it relates to fulfillment.

Worked in Personal & Commercial Banking on various credit projects for National Office. These projects involved working with employees in various areas of the bank including Commercial Banking, Small Business, and Compliance.

Lead classes and developed both athletic abilities and life skills in students.