julia plaster
aco coordinator pa market
About
Experienced Healthcare operations Specialist with a demonstrated history of working in the hospital & health care industry. Skilled in Brand Loyalty, Training,Facilitation, Physician Relations, Customer Loyalty Measurement, and Lean Six Sigma. Strong professional with a Bachelor's degree focused in Business/Commerce, General from Southern New Hampshire University.
united states
huntingdon valley
hospital & health care
healthcare, hospitals, healthcare management, healthcare information technology, hipaa, ehr, emr, patient safety, leadership, process improvement, strategic planning, nursing, physician relations, healthcare consulting, inpatient, managed care, project management, management, physicians, informatics, public speaking, cancer, critical care, medicare, patient advocacy, green belt, quality patient care, customer retention, medical surgical, customer experience, healthcare information technology, patient recruitment, customer satisfaction, patient centered medical home, electronic medical record, business process improvement, focus groups, customer loyalty, customer loyalty measurement, lean six sigma, kaizen, primary care, training facilitation, strategy, continuous improvement, consulting, facilitation, accountable care, population health
Experience
supervisor of intake and nurse navigation
cancer treatment centers of america
Supervised the coordination of scheduling and record collection for new patients.
supervisor of utilization management
cancer treatment centers of america
nurse navigator
cancer treatment centers of america
Served as First Nurse Navigator at the Philadelphia Hospital
care manager
cancer treatment centers of america
registered nurse
aria health
practice transformation specialist
st. mary medical center, langhorne, pa
Working with primary care and specialists in the ACO to improve quality and outcomes and reach shared savings through continuous quality improvement using project management, PDSA and Six Sigma methodology.
registered nurse
jeanes hospital
aco coordinator pa market
aledade, inc.
patient retention and guest services manager
cancer treatment centers of america
Collaborating across the CTCA enterprise and to analyze retention data to in turn develop cross fucntional retention initiatives and to improve the patient experience. Serve as project manager for multiple initiatives as well as serve as a coach to new Six Sigma students. Manage the Guest Services and Patient Advocacy department to help improve the patient and caregiver experience.
director of operations
holy redeemer health system
Operations and Process Improvement Specialist focusing on outpatient care services.
Education
community college of philadelphia
nursing
southern new hampshire university
business studies
community college of philadelphia
southern new hampshire university
project management
southern new hampshire university
commerce
julia plaster's Contact Information
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