Julia Ostretsova
Compliance Officer @ FM Logistic
-
France
Transportation/Trucking/Railroad
Customer Service Operations, Engaging Content, Microsoft Excel, Technical Documentation, Data Visualization, Record Keeping, Records Management, Bilingual Communications, Data Entry, Content Management Systems (CMS), Social Media Communications, Web Project Management, Customer Service Management, Analytical Skills, Global E-Commerce, Visual Communication, Web Applications, Research Skills, Microsoft Office, Spelling
Experience
Compliance Officer
FM Logistic
Freelance Copywriter
Credit Control Manager
Dlink
London Area, United Kingdom
• Processed accurate and timely data entry for accounts with a high volume of transactions. • Created and maintained an organised documentation system, which reduced helpdesk enquiries by 25% and increased customer satisfaction. • Coordinated with sales and marketing to streamline documentation processes, resulting in a 15% increase in workflow efficiency. • Provided quality and efficiency control in resolving incoming enquiries and ensuring clarity and consistency in reporting to customers.
Julia Ostretsova's Contact Information
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