Julia N.

As the Marketing Executive at GIFTA, I lead and manage all aspects of marketing and events. From crafting campaigns to organising internal and external events, I ensure every initiative aligns with our brand vision and drives results. My role combines strategic planning, creative execution, and hands-on leadership to elevate GIFTA's presence.

As the co-founder of Social Switch, I’m passionate about flipping the traditional marketing script and delivering bold, innovative strategies that help businesses grow. At Social Switch, we specialise in creating tailored marketing solutions—spanning social media management, content creation, email marketing, SEO, and more—all designed to connect with audiences and drive measurable results. With a Gen Z perspective and a psychology-backed approach, I bring a fresh, creative edge to every project, blending data-driven insights with imaginative campaigns that make brands stand out. Whether it’s crafting scroll-stopping social content, optimising digital presence, or implementing advanced analytics tools to refine strategies, my focus is always on delivering impact and helping businesses focus on what they love. Don't be a stranger- contact us on julia@wearesocialswitch.com https://wearesocialswitch.com/

As the Marketing Assistant at Cardinal Clinic, I contributed to impactful projects aimed at educating the public about mental health and showcasing the hospital’s expertise. I created content for a variety of digital and print channels, including social media, website blogs, email newsletters, and promotional materials. Developing campaigns that highlighted mental health awareness and the clinic's services was a key focus of my work. I managed and maintained the hospital’s social media presence, fostering meaningful connections with the audience through engaging posts and thoughtful interactions. My efforts helped raise awareness about mental health topics, share valuable resources, and promote events and workshops hosted by the hospital. Utilising design tools, I assisted in creating visually appealing graphics and promotional materials that aligned with the hospital’s branding. These designs communicated the hospital’s mission to provide compassionate care and hope to those seeking mental health support. I also monitored and analysed the performance of marketing campaigns, tracked social media engagement, and reviewed website traffic to inform strategic decisions. Additionally, I conducted market research to identify emerging trends in mental health, analyse competitors, and understand target audience preferences, ensuring that the hospital’s outreach efforts were data-driven and effective. Collaboration was another significant part of my role. I worked closely with healthcare professionals to gather clinical advice and testimonials, bringing authentic and informative content to our audience. This experience allowed me to combine creativity, strategy, and collaboration to make a positive impact in the mental health space.

Key Responsibilities: Order Fulfilment: As an Online Shopper, I meticulously picked and packed customers' orders, ensuring accuracy and efficiency in the selection of products from the store's inventory. My attention to detail and dedication to providing top-notch service were essential in meeting and exceeding customers' expectations. Time Management: In a fast-paced environment, I mastered the art of effective time management. Balancing multiple orders while adhering to strict delivery schedules required strong organisational skills, ensuring that our customers received their orders in a timely manner. Product Knowledge: My role as an Online Shopper demanded a comprehensive understanding of Sainsbury's extensive product range. I leveraged this knowledge to offer suitable alternatives when specific items were unavailable, guaranteeing a seamless shopping experience for our customers. Quality Assurance: Upholding the highest standards of quality, I meticulously inspected products for freshness, expiration dates, and overall condition, ensuring that customers received only the best merchandise. Health and Safety Compliance: I prioritised the safety and wellbeing of our customers and fellow colleagues. Adhering to strict health and safety protocols, I consistently maintained a clean and organised working environment. Collaboration and Teamwork: As a member of a diverse and dedicated team, I actively collaborated with colleagues to streamline operations and provide seamless service. My ability to work harmoniously within the team fostered a positive and efficient work environment.

I was responsible for taking hotel bookings, taking payments and customer liaison. I worked closely with the marketing team to increase sales by helping with content plan brainstorming. I also worked closely alongside the finance team team to analyse the current organisation progression to look at trends in the data. I was also responsible for communicating with third party booking websites to ensure all the information on them was correct.

Key Roles and Responsibilities: Customer Engagement and Assistance: As the first point of contact for customers, I warmly greeted and engaged with shoppers, creating a welcoming atmosphere. My priority was to understand their needs and preferences, offering personalized assistance to help them find the perfect outfit or accessory. Merchandising and Visual Presentation: I actively participated in visual merchandising tasks, including arranging displays and ensuring that products were attractively showcased. By maintaining an organized and visually appealing store layout, I contributed to enhancing the overall shopping experience. Inventory Management: As a sales assistant, I collaborated with the store team to manage inventory levels and restock shelves regularly. By ensuring that the store was well-stocked with the latest trends and popular items, I played a vital role in maximising sales opportunities. Point of Sale (POS) Operations: Proficient in operating the POS system, I efficiently processed transactions, including cash, card, and digital payments. Accuracy and attention to detail were paramount in providing a smooth checkout experience for customers. Team Collaboration: Working in a fast-paced retail environment required strong teamwork. I actively collaborated with colleagues to achieve sales targets and maintain the store's overall efficiency and cleanliness. Sales and Upselling: Contributing to the achievement of sales goals, I proactively engaged with customers to introduce them to promotions, loyalty programs, and other relevant offers. Contributed to Talent Acquisition: Through my active involvement in the interview process, I played a key role in identifying and bringing on board top-performing team members who significantly contributed to the store's success. Achievements: I won employee of the month on multiple occasions.

Sociology- B English Literature- B History-B