Judy Ann Mendoza

• Fully embrace and embody the concept of owning customer experience. • Provide timely and effective resolution and support to solar customers throughout the post-install and ownership journey, in different channels like phone and email. • Communicate Effectively and Proactively • Leverage business tools, data, and analytics to access customer information and interactions. • Customer-centric, problem solvers and critical thinkers with passion to provide effortless customer experience. • Excellent computer skills and proficiency in MS Office and use of web-based applications, Salesforce and Oracle background preferred. • Basic Networking • Comfortable with the use of multiple and complex business tools and technologies

• Conduct machine and electrical equipment safety assessment. • Conduct job safety analyses, identify problems, and recommend corrective action. • Supervised machine and electrical safety trainings to employees. • Facilitate machine and electrical inspections within the company. • Implementing machine and electrical safety policies.

• Evaluating existing processes and procedures to identify areas that need optimization. • Collaborating in engineering team and workers on project development. • Projecting the cost, devices estimation and timeframes of projects. • Collecting performance data and preparing progress report as well as preparing quality assurance in the project.