Jude Gaid

At NovaSource Power Services, I provide technical support and troubleshooting for solar. My customer service skills to communicate effectively with clients and customers. Handles the escalation point for customer / Installer / Technician complaints via phone and email. We also Review calls and emails and provide coaching to the team on how to improve. Creating an action plan for each member to achieve the individual and group metrics. I am a Bachelor of Science in Electrical Engineering graduate from the University of Perpetual Help System DALTA, where I have learned the fundamentals of power generation, transmission, distribution, and utilization. I have also gained hands-on experience working with electrical and electronic circuits, devices, and instruments using various tools and software. I am passionate about renewable energy and its potential to address the global challenges of climate change and energy security. I aspire to become a certified engineer and contribute to developing and innovating clean and sustainable energy solutions.