Juan Carlos Fernandes Gouveia
Production Planner @ Showcase Window and Door Company
United States
Richmond
Retail
Customer Service, Leadership, Demand Planning, Microsoft PowerPoint, Microsoft Excel, Mathematics, Purchasing, Product Management, 5S, Organization Skills, Supply Chain Management, Production Planning, Quality Management, Project Control, Quality Assurance, Continuous Improvement, Project Planning, Project Engineering, Project Management, Adobe Photoshop
Experience

Production Planner
Houston, Texas, United States
Responsible for the design and implementation of Production Schedule. Coordinating production workflow for 5 lines with more than 78 different products. 4 Windows Production Lines and 1 Patio Door Production Line. Planning and prioritizing operations to ensure maximum performance and minimum delay. Determining manpower, equipment and raw materials needed to cover production demand. Responsible for the planning and smooth running of production processes. Draw up a schedule of work, which is agreed with the production manager. Responsible for making sure the schedule is followed during production. Monitor jobs to ensure they will finish on time and within budget. Set up capacity and prepare daily production plans. Interface with supply chain production team regarding material availability and shortages. From 2022 until now I am a 5S team leader and we improved a move of 3 of the 5 production lines, we got amazing results: we increased our production by 35% and reduced the delivery time to the customer from 3 weeks to 2 weeks. Between 2019 and 2021 we increased production on line 1 by 60%, on line 2 by 87.5% on line 3 by 72%. This was the result of a work by the Production team in which we reviewed the process, took time measurements, analyzed options for improvements, incorporated new workstations and made the necessary adjustments to obtain such excellent results. I´m an active member in that continuous improvement process.

Quality Assurance and Quality Control products and services Manager
Venezuela
Responsible for the design and implementation of the quality policy of the bank's products and services. Definition of standards and indicators and control processes. Leader of all the Projects of Development of Products and Services. Responsible for the continuous review of the Leaders of all the projects of Development of Products and Services. Responsible for the continuous review of the current Products and Services. I was leading the cultural transformation to a Lean continuous improvement quality culture. I Developed, implemented, and maintained a continuous improvement program based upon principles that enhance all aspects of performance (customer services, quality, productivity, and safety). Managed the production chain with a direct focus on customer service, for which I developed processes and policies from procurement, logistics and processes to achieve the products and services that customers require with a high level of satisfaction.

Support Bank Accounts and Cash Manager
Banco de Venezuela
Venezuela
Developed and completed all required products and deliverables to successfully advance the technical planning from “basic” to “detailed” engineering for design of cash management products.

Operations Control Manager
Venezuela
Leader of the implementation project of the Chip in the credit and debit cards. Responsible for the process of issuing plastics with the new chip technology. Director of the procurement, logistics, production and distribution team.

Project Engineer Developed
Spin Consultants & Associates C.A.
Venezuela
Project Engineer Developed of products and deliverables to successfully advance the technical planning from “basic” engineering for BCV project
Education
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