Julian Prewitt

• Acting as a trusted advisor to enterprise shippers, understanding their unique needs and providing tailored solutions. • Developed strong relationships with clients, focusing on value creation beyond just pricing. • Collaborated with cross-functional teams to enhance service offerings, resulting in improved customer satisfaction and retention.

- Led Intermodal Operations and Pricing teams to optimize service offerings and streamline processes. - Collaborated with BI analysts to enhance reporting and decision-making through Tableau. - Achieved a company record of 35k+ Intermodal shipments in 2021, generating $122 million in Revenue. - Assisted in the build-out, work-flow process creation, and customer transition to new proprietary TMS.-

Assist in leading a department of 27 dispatchers/CSRs and 5 Team Leaders handling 2,000 loads/month avg. Manage 100 + accounts for 30 sales reps realizing $90 million in revenue/yr. for our department. Monitor KPIs to sustain an elevated level of customer service, experience, and satisfaction while maintaining and growing margins. Review and understand all customer contracts including pricing, operations, and invoicing procedures. Coordinate and assist in all onboarding calls for new accounts as well as RFQs for new and existing business. Act as a liaison between operations and sales to address issues, creates efficiencies, and maximize profit. Lead in the creation of a sales training program to create a new and more robust sales representative pipeline for Cornerstone Systems. Spearheaded creation of customer profiles and SOPs to streamline department operations throughout all teams.

Lead a team of Account Coordinators handling a diverse book of accounts billing 500 loads/month avg. Monitor and measure all team activities via analytical reporting to ensure we are in adherence with customer/vendor contracts - A/R, A/P, invoicing, accessorial schedules, rate approvals, customer satisfaction and monthly follow ups. Run daily pickup/delivery/transit reports for every sales representative and associated account - noting of service failures, OTP/OTD (on time pickup/delivery), equipment capacity, vendor management. Meet with sales reps. to discuss account satisfaction for current accounts, new business with potential customers, possible account improvements

Handle multiple intermodal accounts for numerous sales representatives at Cornerstone advising equipment availability, power capacity, and transit schedules to keep customers freight moving where they need it, when they need it. Work with customers, carriers, customs brokers, and shippers to facilitate the proper flow of their products on time and within the costs range agreed to with their sales rep. We do everything in our power to make these processes easy for our customers and attempt to decrease the possibility of interruptions in their Supply Chain. We can only do this due to our industry knowledge and experience, seeing potential pitfalls and trying to avoid and/or react to them in a timely manner, notifying our customer of market trends so they can in turn communicate this with their vendors, customers, and internal business units to keep things flowing. Communication is an emphasis. Receive load tenders/confirmations and then proceed to coordinate pickups in Canada, the US, and Mexico with our carriers to pickup the products/goods. Line up power and equipment for loads using 53', 45', 40', and 20' intermodal containers in conjunction with when customers need those containers in their dock doors so that it does not disrupt their dock operations is critical. Submit EDI rail billing to the UP, NS, CSX, BNSF, KCS, CN and CP depending on our preferred and most cost effective routing established by our intermodal pricing teams. Stay on top of carriers to make sure loads are taken into the rail ramp at origin is essential no keep daily equipment costs down and to make sure our loads will depart from origin on time. We work in a fast paced, high pressure, sometimes stressful environment. One needs to be proactive, reactive and have the ability to multitask in order to handle new incoming loads as well as manage the current freight that we have picking up that day.

Working in business development for Cornerstone Systems, you could say I wear a few hats. I prospect for new business while servicing my current customers. Work-up pricing on freight lanes for customers, fee lanes, and submit quotes to customers daily. I work in tandem with my Intermodal operations team to track and monitor loads in transit and update my customers. We collaborate with over-the-road and IM operations regarding customer RFPs in order to find competitive advantages to provide an extremely high level of service to our customers. When necessary, I provide invoicing/ PODs/ BOLs for customers and their shipments. Forecast personal sales growth and collaborate with Corporate Sales Team to create new initiatives to drive sales and find industry benchmarks. Also utilize CRM to manage calls/appointments/meetings/sales pipeline/customer contact information, etc. We are trying to change the game and scrap the phrase "well that's how we have always done it" from our customer's vocabulary by introducing our core competencies so that our customers can find a competitive advantage by using our services and in turn, provide an even greater service to their customers.

As a Vistage member, I am committed to elevating my company and my community. Vistage is the world’s largest CEO peer advisory and executive coaching organization and has been helping business leaders make better decisions that get better results since 1957.

Con-way Freight is the industry’s leading less-than-truckload (LTL) freight transportation company, providing guaranteed, day-definite regional and transcontinental service with exception-free delivery, on-time service performance and faster transit times through a single, unified network of more than 300 service centers in the United States, Canada, Mexico and Puerto Rico. Con-way Freight offers LTL freight transportation across North America and through Global LTL™ delivery in the United States from around the world. Global solutions include international less-than-container (LCL) ocean shipments from Asia through its OceanGuaranteed® service; U.S. and Europe delivery for inbound and outbound international cargoes through an exclusive alliance with TNT; direct service to more than 30 Bahamian and Caribbean ports through TropicalDirectSM; and domestic offshore transportation to Alaska, Hawaii and Puerto Rico. Based in Ann Arbor, Mich., Con-way Freight is a certified FAST highway carrier and is C-TPAT/PIP, ACE- and CSA-certified. Con-way Freight is a subsidiary of Con-way Inc. (NYSE: CNW), a $5.0 billion diversified freight transportation and logistics services company. For more information, visit www.con-way.com/en/freight. domestic LTL global LTL Longhaul Domestic offshore less-than-truckload less-than-container Guaranteed LTL service SafeStack Mobile Technology LTL/LCL

It started in 2006, when a group of respected local bankers and business leaders wanted to bring hometown banking back to the Memphis area. Not just convenience or friendly service, but making every decision for the customer here and nowhere else. It was a time when local banks as we knew them were being owned and managed out of town. We launched with a message that reflected what the Triumph brand stood for then, and still does today: the power of here. By remaining completely local, we have the power to be more flexible in your favor –whether it’s a loan decision or making ourselves more available. It gives you more control, and the confidence that when we say you matter, you really matter. Since the day we opened, more and more people are realizing how rewarding it is to bank with us. Not only that, it makes sense. We’ve grown our resources tremendously, and thrived even during the most challenging times. We now have four locations – our beautiful main office at Poplar and I-240, as well as offices in Germantown, Collierville and Arlington. We’re proud to be here for the people and businesses that make up this great community, and look forward to being here for years to come.