Jessica Pham-Ruhland

HR products and platforms. Content strategy, content design, and content quality assurance and integrity control that reach 180,000+ people. Enabling the Alphabet management and global workforce's AI first and self-service experience. Currently working on projects, content, and communications spanning: compliance and privacy, immigration and global mobility, internal mobility and careers, workforce planning, hybrid and remote work, and AI readiness and enablement. People Operations (POps) is transforming the way the workforce works on and with AI, leveling up all of Google products and services for our global users.

Senior Analyst in Global Business Go to Market (GTM) org examining diverse issue areas related to key challenges in the US. Topics included economic development, social impact, kids safety, content moderation policies, American politics and elections, misinformation/disinformation, cybersecurity, and more. https://publicpolicy.google/

Commercial enterprise

USG enterprise, including Operation Warp Speed / Tiberius

Accredited member of the Diplomatic Service of the United States of America's Ministry of Foreign Affairs. Expertise in managing multiple concurrent projects involving cross-functional teams and internal and external stakeholders. Demonstrated perseverance in the face of pivots, obstacles, and competing priorities, particularly in the backdrop of crisis response during economic, social, and political unrest. High-level organization skills and practiced ability to drive programs forward while having empathy for stakeholders. Skilled in written communication (detailed analysis reports to short-form memos), crafting presentations, and public diplomacy and public speaking. Proven track record of collaborating with senior leaders and peers, building strong partnerships, and influencing without authority. Key responsibilities covered program management, project management, operations, and strategy. 190th diplomatic class mentor: U.S. Ambassador to the United Nations Linda Thomas-Greenfield. Tools: Salesforce; internal tools for risk, compliance, and fraud mitigation; Microsoft 365; Teams; SharePoint; Google Workspace/G Suite

Full-time diplomatic, press, security, political, economic, consular, and language training, including intensive German studies to go from no knowledge to C1 fluency in eight months.

Bureau of Democracy, Human Rights, and Labor | Office of East Asian and Pacific Affairs (DRL/EAP)

Authored articles on fintech, crowdfunding, and startups. Worked with lawyers and experts to monitor the evolving regulatory structure of the fintech industry. Article archive found here: https://www.crowdfundinsider.com/author/jessica-pham/ Selected works: "Can Zelle Replace Venmo? Banking Giants Fight Back." - March 2, 2017 https://www.crowdfundinsider.com/2017/03/96877-can-zelle-replace-venmo-banking-giants-fight-back/ "Startup Grind 2017: Fintech is the Future" - February 25, 2017 https://www.crowdfundinsider.com/2017/02/96553-startup-grind-2017-fintech-future/ "Vietnam Shifts Toward Cashless Economy" - February 18, 2017 https://www.crowdfundinsider.com/2017/02/96275-vietnam-shifts-toward-cashless-economy/ "Indian Demonetization & Rupee Reform: The Uber Moment Fintech Needed?" - December 29, 2016 https://www.crowdfundinsider.com/2016/12/94176-indian-demonetization-rupee-reform-uber-moment-fintech-needed/ Tools: Sococo, Trello, Harvest

Minors in Spanish and Comparative Studies in Race and Ethnicity. Gates Millennium Scholar. Bing Overseas Studies Program, Associated Students of Stanford University (ASSU - student government), Branner Hall Public Service Program, National and Stanford STAND (student-led movement to end mass atrocities), Crothers Global Citizenship Program, Stanford African Student Association, Stanford Vietnamese Student Association, New Student Orientation, Admit Week, Stanford Pre-Law Society, Stanford Women Cap and Gown, Washington D.C. Stanford Association, Dance Marathon, Rhodes Scholarship candidate with Stanford campus endorsement.

Focus on China and Southeast Asia relations.