Joy Ellen S.
Substance Abuse Counselor @ Valley Cities Behavioral Health Care
About
I work at the intersection of community, care, and systems. My background spans behavioral health counseling, community engagement, workforce and volunteer leadership, and non fiction writing all rooted in a deep belief that people do better when systems are humane, connected, and honest about what they ask of those inside them. Professionally, I’ve supported individuals navigating addiction, trauma, mental health, and recovery while also building programs that strengthen staff, volunteers, and community members doing emotionally demanding work. I’ve led volunteer programs, facilitated groups, trained and supported frontline workers, and contributed to organizational culture focused on equity, sustainability, and relationship-building rather than burnout and crisis response. Alongside this work, I’m a writer. I use narrative and reflective writing to explore care systems, survival, resilience, and the human cost of “just keep going.” Writing is not separate from my professional work, it informs how I listen, how I lead, and how I help organizations tell the truth about their impact on people. Across roles, my strengths include: • Building trust across diverse communities • Translating complex systems into human language • Supporting workforce and volunteer cultures grounded in dignity and accountability • Facilitating connection, reflection, and meaning in high-stress environments I’m especially drawn to roles and projects that sit between practice and policy, people and systems, and mission and sustainability, where thoughtful structure can create real relief and belonging. I believe community is built, not assumed and that care work deserves clarity, compassion, and integrity.
United States
Greater Seattle Area
Mental Health Care
Animal Welfare, Animal Behavior, Technical Writing, Online Journalism, Storytelling, Launches, Interviewing, Editorial, E-Commerce, Story, Caseload Management, Mental Health, Medical Case Management, Mental Health Counseling, Criminal Justice, Mental Health Care, American History, Creative Non-fiction, Non-fiction Writer, Lifestyle Writing
Experience

Volunteer supervisor
Bellevue, WA
Through active community engagement, and effective communication strategies, I rebuilt the shelter care volunteer program post COVID through a massive reshuffling. I organized an expansion of the current volunteer programs to enhance the human animal bond with previously under-resourced groups. I streamlined the orientation process through development of a shelter wide volunteer training experience to create an efficient system and further engage the community volunteer. Worked with volunteers in marginalized groups, volunteers with disabilities, and volunteers with mental health illnesses. Advocating for members of the community to experience the human animal bond. This meant often dealing with difficult and irate individuals, and the utilization of de escalation tactics and skills. I also assist in developing vocational goals for individuals with disabilities and support their inclusion shelter wide. I use my creative and technical writing skills to create professional training to be used organization wide. I was a organizational leader, and managed both staff and volunteers successfully

Addiction Program Manager
Centre House
I managed a 27 bed homeless shelter for adults and families. This included facilitating all intakes and exits, monitoring all case management, shelter resident safety, and communicating with other and community stakeholders to help residents through their transition into housing. Provided access to resources, advocacy and engagement. Managed staff and all shelter wide programs. Trained in Mental Health Crisis Counseling, CPR and First Aid. Counseling in substance abuse, mental health and crisis deescalation. worked closely with residents with a variety of challenging behaviors and quickly changing situations. Worked with the correctional system to interview potential residents for the homeless shelter, and to assist residents with information for their own criminal cases.

Special Education Paraprofessional
I redesigned the school's website, created a school newsletter, created video shorts to promote the school, and edited their year end yearbook. Through content creation, and community engagement through public events and social media, I promoted the charter school's mission and values. Through my tenure, school enrollment doubled. I assisted as a 1:1 special education para if needed. I was trained in crisis prevention and de-escalation.

Ameri Corps Volunteer
Centre County Youth Service Bureau
Worked directly with families who were at risk of losing custody of their children. I completed in home Parent Education Programs for families identified as needing this support. Coordinated and supervised foster children to parental visitation within the jail system. Worked with parents to help them navigate through the criminal justice system and rehabilitation program to be reunited with their children Created content for members of the board, and the community at large to highlight the agency's core mission and values, and to bring awareness to socioeconomic issues facing young people in the community. Created and organized an 8 week community event that brought families together to address concerns in their community.
Joy Ellen S.'s Contact Information
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