Jiayu Li

Manages both pre-sale and post-sale technical staff and support activities including assessment of how company products meet customer needs and the preparation of product specifications for development and installation of customized applications/solutions. Provide pre-sale technical support in sales presentations and product demonstrations. Establishes and maintains lines of communication with design engineering on issues such as considerations for product reliability. Works with marketing and product managers to define new products and may provide insight from the field back to these groups. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Provides technical expertise through sales presentations, product demonstrations, installation and maintenance of company products. Assists the sales staff in assessing potential application of company products to meet customer needs and preparing detailed product specifications for the development and implementation of customer applications/solutions. Develop a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client. Provide software development and consultation to prospective users and/or product capability assessment and validation. Ensures that the product application/solution is functioning according to specifications. Provide follow-up support to company sales staff and customer personnel by disseminating technical information on specific applications.

Captain (Raffles Hall Table Tennis Team, NUS) Aug 2012 — Apr 2013 • Managed a team of 14 members and conducted trainings twice a week • Enthused the freshmen to join in our team and organized celebration events for festivals • Reported training progress and negotiated for training budget during meetings • Delegated tasks effectively and won the NUS IHG championship Group Director (Raffles Hall Arts & Graphics Committee, NUS) Aug 2012 — Apr 2013 • Designed paintings, posters and handcrafts for accommodation activities • Led a group of 5 to implement purchase and fabrication tasks Member & Volunteer (Chinese Society Calligraphy, NUS) Aug 2013 — Apr 2015 • Collaborated with other members to arrange a calligraphy competition among 800 juveniles in campus • Fixed up venue and guided competitors throughout the event

SM3 scholarship