Joycee Kurian

Key Responsibilities & Achievements: •Lead and oversee the implementation of FMS departmental quality improvement initiatives across the organization to drive performance excellence. •Develop, track, and evaluate departmental KPIs to ensure continuous improvement and strategic alignment with corporate goals. •Utilize real-time analytics and OPPE data to assess and enhance employee performance and accountability. •Manage job planning, credentialing, and clinical privileging processes for medical staff, ensuring compliance with regulatory standards. •Oversee the development and execution of departmental policies, procedures, and best-practice guidelines. •Direct accreditation and regulatory readiness activities, including JCI, PCC, and other external certification programs.

• Oversaw quality management and patient safety initiatives to enhance healthcare delivery. • Managed risk and facility operations, ensuring compliance with healthcare standards. • Led major incident management and strategic planning for hospital operations. • Collaborated with executive senior management on construction and operational improvements.