joy klein

Oversee corporate key account sales of large format porcelain tile. Responsible for existing and development of new key accounts. Relationship management, national specifications, pricing, inventory, project tracking, product development, and logistics are all part of day to day activities. Execute my creativity and industry knowledge to increase sales through product development, presentations, implementation of specifications and approval programs. Work closely with a team of Regional Managers and National Account Manager to increase Key Account sales.

* Manage Key Account and Distributor sales team by creating a plan of action. * Review/Manage Distribution Sales, understand weak spots, find potential growth areas. * Review/Manage Key Account Sales, determine weak spots, find potential growth areas. * Work hand and hand with Director of Key Accounts and Regional Managers to grow client base by providing service and products clients need. * Manage stocking programs. * Build a strong Dream Team of employees and clients. * Work with my Dream Team on product development and marketing tools for clients. * Pursue and feed Dream Team with leads. * Set goals and strategies to help team successfully reach their sales goals. * Train sales team on product, presentations, factory tour training, CRM Management. * Work with CSR to train them more on product knowledge to provide better support for sales team.

Activities and Societies: President of International Business Association 1998