Joy Daniel

Department Lead of: Business Development, Partnership, Relationship, CRM, Sales & Coworking 1. Develop a deep understanding of the brand, our products and services, prices, discounts, competitions and target audiences 2. Develop our positioning, messaging, and competitive differentiation in the market 3. Develop business strategies that promote our startup ecosystem growth, customer growth and retention 4. Work with events and product team to brainstorm ideas to grow Apiary forward 5. Creating SOP documents, correspondences and letters for announcements to the members 6. Create Learning and Development processes and documents for the Academy, i.e. student learning guidebook, student learning progress assessment 7. Creating proposals and recommending discounts for prospect members 8. Creating and managing partnerships, events with other community and media partners to engage our members and acquire prospect customers 9. Cold selling and conducting meetings with prospect clients

1. Identifying and pursuing new business opportunities for a company 2. Generating leads, building relationships with potential clients, and identifying areas for the company to expand its products or services 3. Collaborating with other departments within the company, such as marketing and sales, to ensure that business development efforts align with the company's overall goals and objectives.

1. Create opportunities for synergies across the business ecosystem and the customer; 2. Developing business models, organizational design and cross-functional initiatives to drive long term business sustainability; 3. Build productive and positive relationships across the organization at all levels to drive influence.

1. Learning Management System (LMS) Project, Website & Application Based Create & design training curriculum 2. Two Wheelers Financing Project 3. e-Wallet & Marketplace Project 4. Credit Card Project 5. Microsoft O-365 SharePoint Knowledge Bank Project JIRA for Change Management Team (CMT) System

1. Content writing and design for internal website HALO for RISK - Collection Page 2. Help businesses by managing all internal information and communication across functional departments 3. Create content material and Conduct Training for Trainers, Design and improve business process

1. Create training curriculum for new hire employee, product knowledge, soft skill and leadership training 2. Create and evaluate Training Need Analysis (TNA) 3. Communication and content writing on Learning Management System (K- Base) 4. Design & content writing on Help Center page JD.ID website & Application 5. Design and implement learning programs aligned with company goals. 6. Conduct training needs analysis (TNA) to identify skill gaps. 7. Develop learning roadmaps for different employee levels. 8. Create training modules, e-learning courses, and workshops. 9. Organize internal & external training sessions (classroom, virtual, or blended learning). 10. Collaborate with external trainers, consultants, or institutions for specialized programs. 11. Develop leadership programs for succession planning. 12. Facilitate mentorship & coaching programs for employees. 13. Support career development initiatives. 14. Assess training effectiveness through feedback, surveys, and KPI analysis. 15. Work with managers to ensure employees apply new skills in their roles. 16. Track employees’ learning progress & development milestones.

1. Design and implement learning programs aligned with company goals. 2. Develop learning roadmaps for different employee levels. 3. Create training modules, e-learning courses, and workshops. 4. Organize internal & external training sessions (classroom, virtual, or blended learning). 5. Collaborate with external trainers, consultants, or institutions for specialized programs. 6. Develop leadership programs for succession planning. 7. Assess training effectiveness through feedback, surveys, and KPI analysis.

1. Conduct training for new and existing employees 2. Review and evaluate training performances 3. Check and review performance by quality check of call/email/Live-chat 4. Improve business process, internal of product knowledge, SOP & system

• Managing Transaction, set bank account vault balance reconciliations, create and report all transaction from every payment channel