José Manuel Jiménez Michel

MegainfoRD is a content creation company, which handles the following projects: Television program: "La propuesta de la noche" (Canal 15). Website: https://lapropuestadigital.com/ My responsabilities as Technology administrator are: - WebServer management and monitoring. (Cloud server hosted on DigitalOcean) - Administration of the company's professional email. - Domain name system management. (GoDaddy) - Technical support - Guidance in any new technology implementation.

Support several clients, each one with different technologies, implementations, and requirements to guarantee proper functionality of the provided services. This role covers: - Windows servers. (Domain controlled networks, AD users and group management, group policies management, and File servers) - Microsoft 365 (Exchange, MFA settings, Azure AD, Office Apps, Intune device management, and email license management) - Unifi controller, and access points. - SonicWall FW - Google Workspace ( Users management) - ConnectWise apps ( Automate, Control, Manage) - Printer server (Printerlogic), and many different printer's vendors management. - Technical documentation. - DNS system management. (Domains, records, forwards, hosting) - Barracuda email protection. - EMAR Backup management.

NIC .DO Technical Support Engineer. https://www.nic.do/ - Linux System Administrator (Debian, Centos, FREEBSD) - System Monitoring (Zabbix) - Database server's administration. (MySQL) - Management of SSL security certificates. - Technical support for the management and purchase platform users. - Document the complete infraestructure network, processes, and troubleshooting steps.

My responsabilities were: - Responsible for the development of several reports based on the radio area network's KPI. - Diagnosis and troubleshoot problems based on KPIs, energy characteristics and geographic location of the Altice's radio network points of presence. - Development of Excel's dashboards.

My responsabilites as a technician were: - Technical support for users of the network. - Troubleshooting layer 1 and 2 devices. - Structured Cabling - Physical installation of switches and access points. - Configuration of switches.(VLANs, Trunking, Spanning Tree and security measures)