JOSIE ZHAO

In charge of all FBJ account management.

Liaise with affiliates, meta-engines, distributors and banks. Get partner support through CRM activities and ultimately enhance online traffic and profit. Lead projects that optimize product exposure in meta-engine and distribution channels via content marketing, as well as increasing profit via strategic negotiation.

Build cooperation with vendors for China outbound and global market. Leads daily maintenance activities with 150 accounts. Via analyzing sales data and customer reviews, my team focus on building long-term, value-based relationship that enable sales targets. As the team leader, I am also in charge of recruiting and training, setting individual KPIs. I also attend big tourist exhibitions, such as ITB Berlin, WTM London and ITB China.

Job Responsibilities: Led the team to develop new suppliers for zuzuche.com as well as easyrentcars.com from all over the world. My job responsibilities mainly include the following: 1. Hunt for potential new partners; 2. Determine development priority based on operation and special project demands; 3. Negotiation for better commission level, lower quotation as well as contract signing. 4. Coordinate in regards to the API integration between new supplier and our system. 5. Process optimization for supplier development and integration. 6. Archive business development files. Accomplishments: 1. Helped ZUZUCHE built partnership with one world-known B2B broker and dozens of car rental companies (including several exclusive partners); Started business negotiating with nearly 50 suppliers (integration on going); Found useful contacts of over 400 potential partners for ZUZUCHE. 2. Led the partnership development program for easyrentcars.com (a brand new OTA fully invested and operated by ZUZUCHE) via conducting negotiation and API integration with over 100 car rental companies including the world’s five largest car rental enterprises (HDTG, EHI, ABG, EUROPCAR, SIXT). 3. Cultivated two qualified supplier development specialists for ZUZUCHE. 4. Worked with muti-departments to optimize the cooperation contract template for the suppliers. 5. Participate in the “ZUZUCHE Supplier management system 2.0 upgrade program” by setting a development priority standard, optimizing supplier development process and the related business files archiving protocols. The new rules effectively decreased new supplier’s customer care cases by 90%. 6. Led the ZUZUCHE location data optimization program by analyzing user needs and negotiating with IT department to determine workable executive plan. This program successfully reduced location related customer complaint cases. 7. Enrolled in making the operation report by analyzing ZUZUCHE’s order volume via R programming.

Job Responsibilities: 1. Search for potential clients via multiple channels such as off-line promotions, phone calls and SEM. 2. Maintain sustainable business relationship with current clients by paying visits and arranging regular maintenance service.