Josie Nguyen

• Cooperating suppliers in Viet Nam to sell export the products to Oversea Clients • Finding Overseas Clients in Turkey, Pakistan, Brazil, Denmark, US, UK.. • Products: Coconut oil, Coconut Cream, Starch Modified Tapioca, Chocolate. • Negotiating the prices with Suppliers and Clients makes sure having the best prices. • Cold – Calling, approaching by Linkedin, International App. • Coordinating with Supplier to send the samples for testing’s Client. • Follow up and maintain relationships with Clients. Highlight Achievement • Having relationships with new Clients Overseas. • Got Data Client in FMCG

• Take care of existing Clients, Key Accounts: Orion Vina, Nestle, Ajinomoto VN, Liwayway, Perfetti Van Melle.. • Negotiating the prices, closing the deal, handling complaints. • Maintain strong relationships with the Clients, understanding their operations/Systems to enhance quality service. • Develop market strategies, analyze competitors and sales action plans to achieve sales and profitability targets. • Forecast demands monthly to combine with the Factory so that they prepare quantities of product to the Client. • Cold-calling and customer visitation weekly report submission. • Completed KPI every month Highlight Achievement • Completed the KPI every month: obtained 2.800-4.300 tons Sugar/month • Having good evaluated results monthly and trusting from Clients.

• Finding new customers, developing and maintaining strong business relationship with potential customers • To analyze and understanding customer’s needs, customer insight and trends. • Opening the new market segmentation and products industry • Have planning to visit and organize appointments with customer • To provide the idea for customers to making perfect backpack • Coordinating maintaining relationships with designer, customer and producer to make final product • Negotiating price, closing the deal and making the contract • Following up the lead time and the liquidation of contracts, support accounting department to collect debt • To handle all customer complaints by Contact and visit to customers and coordinate with QC, production and related departments to handle and solve it. • Supporting the marketing team to make ideas for developing new products. Highlight Achievement • Signed contract with all of the new key customers : Frieslandcampina, VP Milk, Aiwado Milk, Acer American Corporation, International Milk IDP, OPC Pharma, MC Advertising, Trung Nguyen Coffee…Completed the KPI every month. • Succeed in making the idea regarding to develop new product for the company.

• Finding product’s difference based on product benefits, which can bring true value to customers. • Build sales position by establishing strong customer relationships at all levels, provide timely resolution to customer’s concerns, and quickly troubleshoot problems. • Having planed sales visits and organized appointments based on previous sales targets. • Identify customer’s expectations by listening patiently and write down all that is being said. • To coordinate the suppliers to choose the best products for customers. • To help the customers take the test sample, negotiate price and close the order. • Maximize profit by differentiation through superior technical problem solving which produces higher yield rates. • Maintain and expand business at existing accounts and new accounts. • Preparing reports on debt situations daily and reminding customers about overdue payments. • Completed other tasks are assigned by sales Manager Highlight Achievement • Signed contract with all of the new key customers : KCC Paint, Petro Vietnam Oil Corporation, Me Kong Chemicals, Southern Petro.. • Combining two roles at the same time : finding suppliers & customers, so that optimizing profit. • Completed KPI every month.

• Contacting and promoting the product to customers • Consulting for customers about product’s feature and customer services, quote, negotiate prices and prepare contracts to customers • Analyzing product’s feature and prices of competitor • Developing and maintaining strong business relationship with existing and potential customers • Resolves problems with product and service when customer feedback • Support the accounting department to collect debt daily and remind customers about overdue payments. • Managing purchase order & material status, updating it and sending it to the production department. • Be responsible about product quality, delivery time after contract was signed make sure require customer • Completed other tasks are assigned by sales Director Highlight Achievement • Signed contract all of new key customers: Ton Dong A Corporation, Hoa Linh Pharma, Abipha Pharma, Kingphar, FPT, Nova Computer, Questek, Nippon Paint, Elmich, Pilla Group, Y Te Viet Pharma, Sam Sung Electronic, Completed the KPI every month, even over KPI, increased 150 – 180%. • Succeed in meeting deadlines from urgent PO and handling all complaints from customers.