Josie Cugliari, CHRL
Manager, Talent Acquisition and HR Shared Services Center @ Baycrest
About
I’m a results-oriented Talent Acquisition professional with extensive experience in recruitment, team leadership, and strategic HR initiatives. With a proven track record in leading full-cycle recruitment processes, building high-performing teams, and driving innovative strategies to attract and retain top talent, I bring a solutions-focused approach to achieving organizational goals. I thrive on implementing impactful initiatives that align talent acquisition with broader business objectives, enhancing efficiency, and promoting a culture of collaboration and inclusivity. Skilled at fostering meaningful relationships across all organizational levels, I excel in guiding hiring managers, mentoring teams, and streamlining processes to deliver exceptional outcomes. Areas of expertise include: Leadership | People Management | Coaching | Stakeholder Management | Collaboration | Strategic Planning | Project/Change Management | Recruitment and Selection | Brand Awareness | Recruitment Marketing | Data-Driven Decision Making | Employee Engagement and Retention
Canada
Bolton
Hospitality
Applicant Tracking Systems, Customer Relationship Management (CRM), Key Metrics, Business Process Improvement, Strategic Planning, Project Management, Change Management, People Management, Team Leadership, Collaborative Problem Solving, Brand Awareness, Recruitment Marketing, Relationship Building, Sales, Coaching, Team Building, Recruiting, Management
Experience

Director - Talent Acquisition
Mississauga, Ontario, Canada
The primary aspects of this role involved strategic planning and project management. Notable achievements include: - I developed strategic initiatives that differentiated recruitment marketing, candidate experience and the recruitment process from the competitor’s, attracting a diverse pipeline of applicants who were eager to join the organization. - I created and launched a Talent Acquisition “partner commitment” outlining the service levels and key responsibilities for all participants in the recruitment process; ensured that processes and tools were strongly embedded and consistently applied. - I collaborated with HR peers to contribute to the broader HR strategy and pivotal organizational endeavours through a variety of project assignments. - I led the implementation of a CRM technology for Talent Acquisition to support our people strategy. - I managed the implementation of various recruitment modules including Workday, CareerBuilder and PeopleFluent. - I Launched a new method of hiring nationally “Hiring A Players” and travelled across Canada to train our management team. **Company management transitioned from Revera Inc. to Cogir Real Estate on December 1, 2023.**

Manager - Talent Acquisition
Mississauga
The primary aspects of this role involved leadership, people management and recruitment and selection. Notable achievements include: - I built a highly engaged team and well-respected team, recognized as a Centre of Excellence within the organization. - I coached and mentored an internal team of employees, cross-trained as recruiters, to support emergency hiring needs during the pandemic; and post pandemic, built a front-line talent sourcing team to support key operational needs. - I fostered a diverse, inclusive, and welcoming workplace environment, resulting in enhanced team collaboration and increased employee satisfaction - The team delivered on key recruitment metrics including Time to Fill, Candidate Experience, Hiring Manager Experience, Quality of Hire/Retention, Pipelining & Sourcing, reduced Agency spend. - I led a brand reputation study through an external consultant; used the findings to implement a strategy on increasing brand awareness and piloted recruitment marketing.

Recruitment Team Lead
Mississauga
The primary aspects of this role involved coaching, process improvement and recruiting. Notable achievements include: - I mentored and guided the recruitment team members. - I ensured the corporate recruitment team was fully trained on all relevant methods and tools. - I managed workloads and recruiting assignments, ensuring they were effectively balanced and appropriately dispatched. - I kept the team focused on delivering results in established categories. - I led full cycle recruitment for an assigned client group that included corporate roles as well as regional, operational & sales roles, nationally.
Josie Cugliari, CHRL's Contact Information
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