Josiah C.

Operations Management Leadership Development Program 3rd Rotation

HR Leadership Development Program 2nd Rotation: Executed HR generalist responsibilities for a 475-employee startup plant. • Managed full cycle HR generalist as the primary HR support to 180 production employees and 100 warehouse employees during separate times, including filling positions through new hires and promotions/transfers, leading investigations and other employee relations issues, managing leaves of absences, and supporting supervisors in holding employees accountable. • Executed HR manager duties (during HR manager’s maternity leave) in rotation with HR team, including representing HR in meetings with plant leadership and presenting HR metrics and updates during the monthly operations review in August. • Provided HR support for the implementation of a new product line, including filling 23 hourly and 5 salaried roles, through internal promotions and external candidates across production, warehouse, quality, engineering, and supply chain.

HR Leadership Development Program 1st Rotation: Executed HR generalist responsibilities for a 650-employee unionized plant, filling a critical gap on an understaffed team by managing critical and evolving responsibilities to support wherever was needed. • Created weekly reports for the plant leadership focused on absenteeism, overtime, and headcount for data-driven decisions. • Oversaw and managed the job bid process by posting weekly job bid postings, determining employee eligibility based on the union contract, interviewing, and processing job and pay changes to allow for internal movement and growth for employees. • Assisted in the execution of the grievance process including responsibilities of managing the internal grievance log, working with the Union in Step 3 and Pre-Arb meetings, and writing company responses to the Union to help resolve employee issues. • Served as an HR representative in challenging employee relations matters involving cases of reasonable suspicion, investigations, disciplinary actions, attendance counseling, and terminations to foster a culture of safety and accountability.

Provided HR generalist support to the 11 plants in the Global Energy Infrastructure Solutions North America (GEIS NA) division. • Analyzed monthly hiring and voluntary turnover trends for diverse salaried employees across the division in October and November through PivotTables and PivotCharts to create executive summary slides that were presented to senior leadership. • Generated bi-weekly regional open req reports for the GEIS NA HR team to update to help the finance team budget accordingly, followed by creating PivotTables for use in operations reviews, talent reviews, and metrics scorecards. • Developed a benefits overview slide deck for HR managers to use as a visual guide to more effectively address common employee benefit questions through researching policies and collaborating with corporate benefits specialists.

Supported the 11 plants in the Global Energy Infrastructure Solutions North America (GEIS NA) division as a shared resource to the two HR directors for the Crouse-Hinds and B-Line series with exposure to HR generalist duties for a 300-employee unionized plant. • Improved onboarding experience and addressed attrition issues by creating standard onboarding templates for four salaried operations roles through collaboration with 14 plant, division, and global operations leaders in GEIS NA. • Led two focus groups with three plant managers and two HR managers to get buy-in for the standard onboarding templates. • Standardized orientation forms, policies, and PowerPoint across GEIS NA for a consistent and efficient orientation process. • Interviewed 13 sales and customer-focus roles for Syracuse, NY and Highland, IL to address increased hiring needs in GEIS NA.

Performed research and recruiting efforts for the Managing Director and Academic Director of the MHR Program. • Created a Qualtrics survey for the MHR program, in consultation with three professors, utilizing multiple assessments to gather data on MHR students for analysis that will continue to be administered for future cohorts. • Analyzed five data sources from two MHR cohorts (e.g., demographics, survey responses, and placement data) using correlation and regression analysis to identify predictors and developmental opportunities in a two-page executive summary. • Interviewed 40 prospective candidates to aid in the selection of qualified talent for the upcoming MHR cohort.

Assisted 200+ students, faculty, and guests on a daily basis for all recreation needs at the recreation center, gym, and marina to encourage healthy and active lives. • Maintained the front desk through responsibilities including access control, equipment rental, sales, and registration with a team of 30+ associates. • Awarded “Rookie of the Year” during end-of-year staff meeting for consistently providing exceptional customer service while modeling a professional demeanor.

Initiated recruiting and administrative efforts for a fairly new 320-room hotel facing a labor shortage with 150+ employees. • Performed recruiting duties for 50+ candidates to aid in the efficient recruiting process during peak hiring season. • Onboarded 30+ new hires to fill key roles in F&B and housekeeping departments and increase overall staffing levels by 20%. • Executed administrative duties such as employee records management to ensure legal compliance.

Performed critical front-of-house and back-of-house duties by stepping into different roles to allow the business, located in a tourist destination, to serve 450+ customers daily during its busiest season. • Managed priorities with another crew member on the register station to take customers' orders, make milkshakes, wash dishes, take out the trash, and clean the dining room amid customers lining outside the door during peak times. • Effectively managed the dressing station by promptly assembling and preparing food orders with condiments to customers' preferences to get orders out the door.

Fall 2022 Coursework: - Employment Relations Law - Financial Accounting - Human Resources Metrics and Research - Human Resources and the Global Firm Spring 2023 Coursework: - Employee and Leadership Development - Exploring Global Business: Singapore (6-day study abroad to Singapore visiting 7 companies (e.g., GE, Boeing, Chevron) to learn how business and HR are practiced) - Finance for Human Resource Professionals - Managerial Accounting - Management of Compensation - Staffing Fall 2023 Coursework: - Consulting and Organizational Development in MNCs (Consulting project with US Anesthesia Partners to create a 1.5-2 day boot camp to up-skill the facilitation skills of leaders) - Human Resource and Business Strategy - Human Resources Experiential Project (Consulting project using programming language R to help the United States Army understand how leader buy-in affects how soldiers view the "Wellness Checks" program) - Labor Relations - Readings and Research (Independent Study)

Course Highlights: - Business Communications - Business Data Analysis I - Compensation Management - Corporate Entrepreneurship: Initiating and Sustaining Innovations - Financial Accounting - HR Staffing and Employee Relations - Human Resources Management - Intro to Business Analytics - Introduction to Finance - Leadership & Organizational Behavior - Legal Environment of Business - Managerial Accounting - Negotiation & Conflict Resolution - New Venture Finance - Principles of Marketing - Software Applications for Business Productivity and Decision Making - Speech for Business/Professional Students - Strategic Management - Training/Development in Business & Industry