Joshua L.

Owned and managed end-to-end e-commerce and operational systems for a multi-store retail business, connecting online and in-store infrastructure. - Managed e-commerce platform from front-end to backend, including product data, order flow, and system integrations - Built and maintained operational systems across inventory (HQ-RMS), logistics, payments, and backend infrastructure - Integrated payment platforms (Stripe, PayPal, merchant processing) and ensured stability and compliance - Identified and resolved operational bottlenecks across fulfillment, vendor coordination, and product management - Designed and improved logistics and packaging workflows to increase efficiency and consistency - Coordinated across vendors, marketing, and internal teams to maintain daily operations - Trained team members and documented processes to improve scalability and reduce dependency

Worked in commercial and residential real estate, supporting property transactions, client coordination, and market analysis. - Assisted in property acquisition, sales, and transaction coordination - Conducted market research and financial evaluations - Coordinated with lenders, inspectors, and legal teams to support deal closure

Led field operations and project execution for commercial and residential system installations, including CCTV, networking, and security infrastructure. - Managed end-to-end project execution, including planning, installation, and client delivery - Oversaw on-site teams to ensure projects met technical specifications and deadlines - Designed and implemented system configurations for performance, scalability, and reliability - Coordinated logistics, procurement, and scheduling across multiple active projects - Handled system diagnostics, troubleshooting, and post-install support

Worked in residential real estate, managing property transactions, client relationships, and deal coordination from listing through closing. - Managed full sales cycle, including client acquisition, property valuation, and contract execution - Conducted market analysis and supported pricing strategy for listings and buyers - Coordinated with lenders, inspectors, and title agents to ensure smooth transaction flow

Managed multi-department retail operations in a high-volume environment, overseeing team performance, logistics, and daily store execution. - Led multiple department managers and a team of 50+ associates - Managed daily operations, staffing, and performance across multiple departments - Held P&L responsibility and supported cost control and revenue performance - Improved operational efficiency, merchandising execution, and customer experience - Supported store-wide initiatives including loss prevention, safety, and process improvement

Oversaw inventory operations across multiple departments, ensuring accurate stock levels, vendor coordination, and efficient product flow. - Managed inventory planning, ordering, and vendor coordination - Resolved discrepancies and maintained accurate inventory control systems - Supported merchandising execution and product placement strategies - Improved stock accuracy and operational flow across departments

Led team operations within a high-volume retail department, focusing on execution, staffing, and customer experience. - Supervised team members and daily department operations - Maintained inventory levels, merchandising standards, and workflow execution - Drove performance through training, accountability, and process consistency

Provided emergency response support in high-pressure environments, handling critical situations requiring rapid decision-making, coordination, and composure. - Responded to emergency calls and delivered immediate on-site care - Assessed situations quickly and acted under pressure with limited information - Coordinated with dispatch, hospitals, and emergency personnel to ensure effective response

Managed dietary planning and kitchen operations within a clinical environment, ensuring compliance, consistency, and efficient service delivery. - Developed and managed dietary plans based on medical requirements - Coordinated with patients and staff to ensure adherence and consistency - Oversaw inventory and ordering to maintain uninterrupted kitchen operations

Led daily operations of a high-volume food service environment, managing staff, inventory, and service execution. - Supervised team of 30+ staff across kitchen and service roles - Managed inventory, ordering, and food preparation workflows - Ensured operational efficiency, quality control, and consistent service delivery

Operated and managed multiple small business ventures across retail, services, and logistics, developing early experience in operations, customer service, and business execution. - Managed day-to-day operations across multiple independent ventures - Handled sales, customer service, and service delivery in hands-on environments - Coordinated logistics, inventory, and basic business functions across projects - Adapted to different industries, building practical experience in problem-solving and execution