joshua schaefer

customer success project manager

About

My experience in Product Development, Marketing, Sales, and Account Management have provided insight into the critical importance of understanding my client's needs and the variety of ways to uncover them as we work toward a solution. I treat my colleagues and customers with the same patience, respect and professionalism I expect in return.

Country

united states

City

charlotte

Industry

marketing and advertising

Skill

sales, account management, marketing, social media marketing, customer retention, management, b2b, direct sales, marketing strategy, team leadership, digital marketing, mobile devices, online advertising, service delivery, product delivery, order fulfillment, service level management, content management, operational strategy, risk management, reporting metrics, customer service, microsoft office, leadership, customer satisfaction

Experience

customer success project manager

mood media

executive account manager, project manager

adego marketing

2011-10 - 2013-1 · 1 yr 4 mos

* Promoted brand awareness through online content creation * Established effective partnerships using industry proven research * Created internal and external sales reports * Conceptualized application design for ScrapNShare * Lead application initiative through completion * Interviewed and hired programming and design team