Josh Holland

Assisting my Territory manager in acquiring new business via directing marketing strategies. Servicing current accounts and ensure top level products in service. Growing our territory and consistently hitting/ exceeding sales goals.

Drive sales of orthopedic products across Portland/Metro and SW Washington alongside Territory Manager. Increased territory revenue by 5% ($500,000) through new business acquisition and account expansion. Lead and mentor a team of Field Service Representatives, improving onboarding efficiency and sales effectiveness. Build strong relationships with hospital executives and surgeons, securing product placements and long-term contracts. Deliver product demonstrations and training for medical staff, driving adoption of new orthopedic solutions.

Managed durable medical equipment sales for Kaiser Permanente across Portland/Metro and SW Washington. Consistently exceeded sales targets by creating new product placements with surgeons and neurosurgeons. Retained and grew the Kaiser Permanente account after vendor transition, regaining market share. Recognized as one of the Top Territories in the U.S. for orthopedic bracing sales. Provided on-site consultations and product fitting, ensuring exceptional patient outcomes.

Managing customer accounts. Scheduling, fitting and in servicing patients and medical staff on proper device setup and application. Provided superior customer service to help build the company’s reputation in the Orthopedic Device field.

Reported directly to company President, managing sales and service for Kaiser Sunnyside facility. Conducted physician and staff in-services to promote new product lines. Collaborated with sales/service associates to expand territory opportunities and grow client base. Delivered patient consultations, ensuring comfort and confidence with prescribed equipment.

Managed client accounts and provided education on orthopedic bracing and rehabilitation products. Conducted training for healthcare professionals on product use, care, and maintenance. Maintained stock-and-bill accounts, ensuring accurate documentation and compliance. Delivered field service support for repairs and replacements, ensuring patient satisfaction.