Joseph Wong

🎉 Excited to Announce My New Role! I’m thrilled to share that I’ve joined Principle One, a regional leader in Audiovisual and Information Technology system integration. In this new chapter, I’ll be contributing to innovative AV and IT solutions that help organizations create smarter, more connected, and more efficient environments. Looking forward to growing, collaborating, and delivering impactful technology experiences with an amazing team. Here’s to new challenges and new opportunities ahead 🚀

Own the development and commercialisation of Hybrid Workplace solutions, including workplace management systems, smart meeting rooms, AV integration, and unified communications. Lead go-to-market strategy, solution positioning, and enterprise sales engagement aligned with digital transformation priorities. Key Contributions & Impact • Established and scaled a new Hybrid Workplace business pillar, driving portfolio expansion and positioning Ricoh as a strategic workplace transformation partner. • Secured the largest DocuSign contract in Malaysia, demonstrating strong enterprise engagement and deal orchestration capability • Led end-to-end solution lifecycle—from client advisory and solution architecture to partner coordination and delivery execution. • Strengthened vendor and partner ecosystem across Microsoft, Zoom, and AV technology providers to support scalable growth • Enabled enterprise clients to modernise collaboration environments, optimise workplace utilisation, and improve employee experience Technologies & Tools: Jabra, Mago, Neat, Logitech, Maxhub, Microsoft Teams, Zoom, and DocuSign

Drove business development and revenue growth for digital solutions, including web platforms and customer experience transformation initiatives. Key Contributions & Impact • Led client acquisition strategies and built a sustainable pipeline across SME and midmarket segments • Acted as a strategic advisor to clients, translating branding, UX, and technical requirements into scalable digital solutions. • Delivered consistent revenue growth through long-term client partnerships and repeat business. Tools & Technologies: WordPress, HTML/CSS, SEO Tools, Google Analytics

I specialize in delivering end-to-end technology solutions that support digital transformation and operational efficiency for businesses and non-profits. My focus areas include IT Outsourcing & Managed Services, Cloud & Data Center Co-location, and Charity Management Software. Key Responsibilities: - Develop and manage strategic client relationships across commercial and non-profit sectors. Promote and customize IT outsourcing solutions, including helpdesk support, infrastructure management, and cybersecurity services. - Drive adoption of cloud hosting and co-location services by aligning infrastructure needs with scalable, secure data center solutions. - Lead solution consulting and implementation for Charity Management Software, helping NGOs streamline donor management, fundraising, and reporting. - Collaborate with technical teams to ensure seamless delivery and post-sales support. Key Achievements: - Secured multiple long-term managed services contracts, improving client IT performance and reducing operational costs. - Expanded cloud and co-location service adoption among SMEs and NGOs, contributing and increase in recurring revenue. - Successfully implemented Charity Management Software for several non-profits, enhancing donor engagement and operational transparency. Solutions & Technologies: Jabra Meeting Room & Unified Communications, Microsoft 365, SLA-based IT Support, Data Center Hosting, CRM for Non-Profits

I focus on delivering tailored outsourcing and managed service solutions for the maritime industry, including commercial fleets, offshore vessels, and shipyard operations. My key contribution lies in driving digital transformation through workflow automation in fleet asset management. Key Responsibilities: - Promote managed services for fleet operations, including maintenance, logistics, and compliance support. - Lead the implementation of digital workflow automation to streamline fleet asset tracking, maintenance scheduling, and reporting processes. - Work closely with internal teams and technology vendors to ensure seamless integration of digital tools into operational workflows. - Identify new business opportunities and support solution development aligned with client needs and industry standards. Key Achievements: - Successfully implemented automated digital workflows for fleet asset management, reducing manual processes and improving operational visibility. - Enhanced service delivery efficiency and client satisfaction through real-time tracking and automated reporting tools. - Contributed to the expansion of managed services offerings across offshore and shipyard clients, supporting long-term contract growth. Technologies & Tools: Fleet Management Systems, Workflow Automation Platforms, IoT Asset Tracking, Microsoft Power Automate, Marine ERP Solutions