joseph smith

Sold AT&T Local, Long Distance, and Data Services to business customers. Promoted to AT&T Campaign Manager within six months.

Managed the sales team responsible for expanding NorthState's fiber territory. This team focused on the acquisition of new accounts by delivering next-generation Gigabit fiber internet and cloud voice solutions to North Carolina-based businesses. This included the negotiation of easement agreements required for building access, as well as providing leadership in the fiber geographic selection process, sales acquisition strategy, lead generation, and financial business planning. Additional responsibilities included overseeing the sales performance of the call center, retail store locations, and the outside consumer sales team.

* Responsible for launching the Charlotte sales office, staffing all sales and support roles, and revenue attainment against the market quota. Managed relationships with local media entities to launch the Birch advertising and billboard campaigns. * Successful Quota Attainment: 102% to plan while in the District Manager role * President's Club Award Recipient - Birchievers Chateau Elan, GA 2001 * Power Player Award (quarterly award for top sales office in the company)

Assisted three District Sales Managers in interviewing, hiring, and training new Account Executives for the Atlanta sales teams. This included daily sales coaching in the field to improve prospecting activities and close ratios. Selected as a member of the team responsible for expanding Birch into the BellSouth territory Aided the Regional Vice President in launching new offices in Alabama and Georgia

* Maintained personal quota while mentoring new Account Executives in the field. Delivered training at regional sales workshops focused on prospecting methodologies. * Successful Quota Attainment: 142% to plan while in the Senior Account Executive role * Sales Leader Club Award Recipient - Kansas City, MO 2000 * Gold Leaf Award (billed revenue at 150% of quota) * Premier Club Award (annual quota billed within first nine months of the year) * Quota Club Award (11 consecutive months over 100% of quota)

* Sold CLEC Local Service (UNE-P), Long Distance, and Internet solutions, offering customers a value-added alternative to the incumbent ILEC, Southwestern Bell. * Successful Quota Attainment: 160% to plan while in the Account Executive * Top Hat Award (highest quarterly sold revenue within region) * Fast Start Award (exceeding $10K in billed revenue during first three months)

Sales Manager - Business Development & Salesforce.com Application Manager

Managed customer relationships with North and South Carolina-based enterprise accounts. Negotiated complex contracts for managed services, equipment, and voice/data networks. Qwest was a nationwide Fortune 200 Company, providing Tier 1 data, voice and CPE solutions to Enterprise customers across the globe.

* Cydcor International is an outsourced direct-sales company commissioned to represent AT&T to business customers, selling AT&T's CLEC local, long distance and data services. * AT&T Campaign Manager (1998 – 1999, Houston, TX | Dallas, TX) * Sales Representative (1998 – 1998, Indianapolis, IN | Boston, MA)

* As the Director of Channel Sales, I was accountable for the recruitment, training, and management of telecom industry service & equipment vendors as agents for AT&T Business Services nationwide. Responsible for all aspects of the sales process, as well as compensation management, digital marketing, and lead generation. Channel Sales Awards * BellSouth / AT&T: * AT&T Solution Provider Champion (Gold) * 2010 * AT&T Solution Provider Champion (Gold) * 2009 * AT&T Solution Provider Champion (Silver) * 2008 * BellSouth Circle of Excellence (Gold) * 2007 * BellSouth Circle of Excellence (Silver) * 2006

North State's fiber network delivers Gigabit Internet and Fiber TV that transforms the homes and businesses of the Triad into hubs of possibility. Putting everything you can imagine at your fingertips the moment you imagine it. So stop thinking about the things you can't do, and start to imagine all you'll be able to. Visit NorthStateFiber.com to learn more.

* Birch Telecom was a Regional CLEC (Competitive Local Exchange Carrier) targeting business customers, utilizing both UNE-P & facilities-based platforms. As the Senior Regional Sales Manager for NC, I managed all aspects of the business including sales, office administration, atmosphere, training, meetings, recruiting, interviews, forecasting, order processing, Chamber of Commerce and community involvement, events, media coverage and employee retention. I also maintained daily contact with all remote offices (Greensboro, Raleigh, Asheville and Wilmington) to inspect and manage activity, evaluate performance, and provide leadership, training and coaching. * Senior Regional Manager (2005 – 2006, Charlotte, NC) * City Manager (2002 – 2005, Charlotte, NC) * District Manager (2001 – 2002, Charlotte, NC) * Area Sales Manager (2000 – 2001, Atlanta, GA) * Senior Account Executive (2000 – 2000, Fort Worth, TX) * Account Executive (1999 – 2000, Fort Worth, TX)

Westville High School at Westville High School

Activities and Societies: American Advertising Federation, International Students Association, Green Dragon Martial Arts Society