Joseph Madrinkian

Skilled in customer engagement, adept at understanding and translating client requirements into actionable solutions, enhancing customer satisfaction and product utility. Effective in consultative and sales roles, adept at advising clients on optimal product utilization for achieving business objectives, and contributing to sales growth. Collaborative team player, working effectively with both sales and technical teams to understand client needs and facilitate the successful implementation of solutions. Proficient in providing comprehensive training and support, ensuring clients’ technical teams are well-equipped to maximize the use of data analytics tools. Led growth at MicroStrategy Professional Services, increasing revenue and project team size through strategic initiatives. Consistently met revenue targets by growing key accounts strategically. Revived and grew a critical account using MicroStrategy best practices, boosting our footprint and creating $500K in new revenue. Maintains clear, regular communication with all stakeholders throughout project lifecycles. Oversees project budgets for efficient and effective financial resource use. Leads project scoping, sizing, and estimating for precise planning and successful engagement Instrumental in developing and implementing MicroStrategy's mentoring program.

Lead the design and implementation of MicroStrategy solutions, ensuring they align with business objectives and technical requirements. Oversee the development of reports, dashboards, and scorecards using MicroStrategy tools. Ensure best practices in MicroStrategy architecture, development, and performance tuning. Manage and lead a team of MicroStrategy developers and analysts. Foster a collaborative environment, promoting knowledge sharing and professional growth among team members.

Analyzes, develops and supports major Business Intelligence (BI) initiatives from an enterprise perspective.

• Certified for MicroStrategy 9.4.1 in the following specialities: Project Designer, Document Developer, Report Developer, Developer, Platform Administrator. • Received certificate from the Johns Hopkins Bloomberg School of Public Health for The Data Scientist’s Toolbox, a course focused on data science and the management, analysis and visualization of large-scale, complex data. (2014)