Josephine Willmott MCIPS (Chartered)

As member of the Procurement Leadership Team, I am recognised internally as someone who influences Biffa supplier strategy and challenges procurement professionals to drive better results. Responsible and accountable for compliance to procurement policy, processes and systems within the business and the function to manage and reduce risk within the supply chain. With a spend of over £1bn and over 5,000 suppliers I lead the excellence function within the Procurement team. I deliver value to the business through engagement of finance and key stakeholders to give credibility to savings deliverables from the category team and ensuring compliance with savings methodology. Developing a joint strategic agenda with business partners to influence category strategy and contract coverage across the function, I have the ability to analyse large sets of unambigious data to identify critical information and draw connections between multiple sources of data for building of Category strategies.

Category Manager within SUEZ managing a spend of circa £200m per annum >300 sites and a team of 5 Procurement Officers. Areas of responsibility include the strategic planning of procurement requirements for UK landfill and energy recovery facilities over their life cycle and into aftercare, plus haulage and disposal activities throughout the business. Activities include working closely with Stakeholders to develop the end to end sourcing and contract management of a wide range of products including; landfill civil projects (capping, restoration and cell building) across OPEX and CAPEX, maintenance, repair and operational (MRO) contracts for critical plant equipment, and chemical consumable items for both reoccurring and non reoccurring spend. Analysing unaddressed spend within these areas to increase contract coverage over a 3 - 5 year period, and mitigate against business risks. In addition the strategic planning, end to end tendering and contract developing I am also skilled in utilising Supplier Relationship Management to drive additional value and continuous improvement through the supply chain, and was shortlisted in the 2019 CIPS Supply Management awards in the Collaborative Teamwork category.

Procurement of Maintenance, Repair and Operating Materials (MRO) within the Energy From Waste (EFW) division for SUEZ across the UK and Isle of Man. Liaising with internal stakeholders from Technical and Operational teams within SUEZ I worked closely with the Category Manager identifying requirements and implementing long and short term strategies. My activities included; collating specification requirements for technical plant equipment, execution of competitive tenders from conceptual to contract award phase, liasing with internal Stakeholders and Legal Departments, negotiating costs and contract terms with national and international suppliers, leveraging agreements with OEM's, producing contracts, implementing and communicating agreements, monitoring supplier performance, reporting cost savings to SUEZ Paris, and ensuring activities ran in accordence with SUEZ Procurement Governance protocols. Categories managed included; oil & gas burners, flue gas chemical treatment and equipment, overhead cranes, industrial cleaning services, waste collection & treatment services, refractory and material handling systems totalling circa £12m per annum spend.

Working within the Non Vehicle Central Procurement Team responsible for managing a range of Indirect goods and services within the supply chain of Northgate and it's associated businesses (90+ locations). Duties included end to end tendering, contract award, management and montoring of suppliers against contracted performance measures, development of strategic partnerships with external parties and internal stakeholders, and reporting of cost savings in line with Purchasing Policies. The range of categories dealt with included; soft and hard facilities management (general and hazardous waste services, reactive and planned maintenence and office cleaning), stationery and office equipment, fuel cards, vehicle movements, temporary agency and recruitment, clothing and safety wear, welfare items, and hotel and travel services. During my time at Northgate I worked closely with a number of Directors to develop outsourcing solutions for Northgate's travel and resourcing requirements. This involved developing polices and procedures to support the business needs, competitive tendering and drafting of the contracts, implementation of the final solution, and ongoing Supplier Relationship Management. I individually tendered, implemented and managed up to 20 National Accounts for Northgate Supply chain up to the combined value of circa £12 million.

Manage and develop relationships with external partners/suppliers to achieve contractual targets across various DWP and Skills Funding Agency contracts. Provide support to operational staff via knowledge and expertise of local training/support available to assist their clients into work. Develop successful long term relationships with partners/suppliers from the Private, Public, Third Sector, Charity and Social Enterprise sectors. Negotiate and implement new partnership agreements, renegotiation of existing agreements to ensure financial targets are met or exceeded. Manage external partners/suppliers performance against their contracted targets and obligations and developing improvement plans if required to ensure targets are met. Ensure external partners/suppliers adhere to contract compliance requirements, conducting risk assessments appraisals where required. Developing sector specific training route ways to meet jobseeker needs and local labour market requirements. Promote continuous improvement in partners and suppliers by facilitating regular audits linked to Of Stead’s Common Inspection Framework. Encourage the development and continuous improvement of suppliers/partners through sharing of information and expertise across the supply chain and hosting network events.

Responsible for supporting operational colleagues as part of a multi-functional Finance, Quality and Audit team for The New Deal for Disabled People contract delivered on behalf of DWP. Accurate and timely non financial file audit work in accordance to DWP and company compliance requirements. Control and monitoring of financial procedures on all sites including reconciliation of petty cash, travel vouchers and purchase orders on multiple sites. Collecting evidence of employment from employers to DWP and company compliance requirements. Provide ongoing training and coaching to staff on contractual compliance to improving the quality of client files and the service provided. Analysing management information to highlight areas for improvement and development. Provide ad-hoc support as required to other branches across the UK.

Management of the administration and cash management functions to audit requirements to improve profitability and minimizing loss within a large retail store. Consolidation of the daily takings, collating daily, weekly, and monthly reports for the business. Stock control, including the confirmation of deliveries and stock adjustments in order to reduce and manage shrinkage. All Payroll Input, staff holiday planning and deployment and rotas for 40-50 colleagues. Recruiting, training and development of colleagues including completing performance/probationary reviews, dealing with disciplinary and counseling sessions. Monitoring and enforcement of Health & Safety legislation and performing daily risk assessments. Ordering of supplies in accordance to budget requirements and store KPI's. Management of Personnel Files and other confidential material.

Training and development of associates on Operational procedures. Customer services, fast paced data input, activating customer accounts and telephony lines. Relocated to Manchester in 2004 to become part of a new Project Management Team for the Number Portability Department, training associates, developing contacts with external businesses. Responsible for developing and managing a team of 12 people and ensuring Service Level Agreements with British Telecom were met as per OFCOM regulations. Head Hunted in 2005 to Project Manage the centralisation of 5 UK offices into a single Quota Management Department which dealt with 40,000 customers monthly. Consolidation of procedures to produce training documentation. Routing of installations to strict SLA's and forecasting of company installations and sales figures. Dealing with high level installation complaints, liaising with external and internal contractors to resolve issues within agreed SLA times.

Management of concession selling furniture and textiles. Responsible for banking and administration within the store, including the processing of manual invoices, budget handling, stock control, and dealing with service calls. Merchandising the store in accordance to company guidelines. First Store in the North East's 19 stores to be awarded an excellent Audit result and to maintained for 3 years running until I left. Responsible for all recruitment, training and development.