josephine agyemang

* Created training documents for the Order Processing team in our Manila Division in order to smoothly assist with the transition of workload from one division to another * Customized Rejection and Open order reports for a major Reseller ; Softchoice to assist with the management of their business * Implemented the EDI process with the support of other departments within the organization to complete the EDI fulfillment process for on of Ingram’s prominent vendors.

* Provide sales administration for all licensing programs * Initial contract preparation and processing * Maintain and update all internal procedures on databases used by internal Sales Staff * Liaise with Microsoft to assist in special deals and contract exceptions * Provide an internal Sales helpdesk to assist License Managers and Sales Account Staff with the sale of software licensing programs * Ensure that all necessary details are complete to facilitate the effective placement and processing of orders * Provide proactive contract and renewal advice/status to all relevant Sales Staff * Keep abreast of all vendor Software license program news/changes and publish to Licensing Managers and Sales Team * Distribute licensing and product news * Execute various reports to support sales