joseph duva

I successfully developed and launched multiple MVPs to market, each representing a fundamental shift from traditional ways of operating to become more digital and better aligned with the needs of our clients Reporting into Mercer's CEO and Executive Committee, the Innovation Hub focused on developing cutting edge products and business solutions for clients across lines of business and geographies, with the potential for long term disruption thru the infusion of technology My role was to lead the end-to-end exploration and development of innovative technology and data centric client solutions across Mercer's health, wealth and career verticals, setting strategic objectives and managing numerous vendors, clients and internal stakeholders

President and founder of a unique, online, reverse auction e-commerce business. Winner of multiple entrepreneurial awards and business plan pitch competitions.

Selected as part of a high profile strategy and PMO team to lead a Corporate initiative to stabilize and re-build a distressed Citi owned subsidiary bank operating across international markets with direct visibility to the Citigroup, Inc. CEO and Board. Responsibilities included sourcing/procurement and oversight/management of multi-million dollar vendor contracts and 50+ consultants, re-building technology infrastructure and security controls, procurement process execution and oversight, C-Suite reporting, operational transformation management, strategic planning, risk management, project management and technical reporting.

Successfully developed and launched multiple products and digital platforms with associated revenues/cost saves of $100MM+ Enhanced Citi's first global affluent card value prop and card member experience, supported the development of the Citi Double Cash Rewards value prop and co-led the strategic development and migration of the US cards portfolio to EMV (20M card holders) Other responsibilities included new product sourcing, development of digital servicing tools and applications, client experience design and enhancement, strategic planning and cross functional execution, competitive intelligence/market research and new product pipeline development

Responsible for the build-out of a multi-million dollar national expansion effort, including the creation and execution of a comprehensive strategic development plan within a cross-functional matrix organization Held key role in defining strategic marketing and sales plans to reach financial growth targets, including the development and ownership of an online resource tool that acted as a central repository of key information with on-demand access for bankers. Managed key pieces of the Capital Expenditure Plan and financial analysis/approval process for multi-million dollar bank transactions. Led regional calls focused on driving sales growth through creation of more efficient processes and streamlined tracking of deliverables to drive clear accountability. Was appointed to and took a lead role on a special strategy/innovation team tasked with developing digital products and client servicing strategies to further Citi's reputation as the world's leading "digital" bank.

Performed extensive research, strategic planning, data analysis, Excel set-up/modeling, and project advisement for a high level Federal client.

Focused on leading the development of multiple new national and international business initiatives, including Mercer's first Innovation Hub, the Mercer Marketplace, the Emerging Market Talent Hub and core business transformation and development. Overall mission is to support Mercer's Executive Committee and other senior leadership in the development and execution of short, medium and long term strategic plans across lines of business and global regions to drive growth and profitability for Mercer and Marsh and McLennan Companies as a whole. This includes a combination of improving internal operations and processes as well as identifying corporate build, partner and buy opportunities. Key responsibilities also include new business development, business performance analytics, M&A advisory and integration, market sizing and analysis, competitive intelligence, market due diligence, partnership development/vendor management and program management.

Named one of "Top 20 Outstanding Seniors" by the Cornell Chronicle, owned my own business,Top 10 finalist in Cornell Big Idea business plan pitch competition, Founder of Mentality - mental health advocacy club, member of the Cornell Investment Club, member of the Cornell Entrepreneurship Organization, Teaching Assistant for multiple courses including Leadership, member of Sigma Alpha Mu fraternity Activities and Societies: Cornell Entrepreneurship Organization, Cornell Investment Club, Minds Matter, Big Idea Competition, Cornell Club Lacrosse, Dorm Government, Save the Transfer Center Initiative.